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Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.5
494 Reviews

494 Reviews of Ken Ganley Kia Mentor - Service Center

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December 10, 2023

Service was fine. Zack is excellent-knows his job very well, courteous, pleasant. Couldn’t ask for netter customer service More

by Bconn10315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Dec 13, 2023 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

December 09, 2023

Rebecca at the service desk was very friendly and pleasant to work with today during my visit More

by Theburnsfamily1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross, Rebecca Banks
Dec 11, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

Very complementary about what’s going on with my car and the staff of very wonderful More

by Gail.elsbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Banks
Dec 11, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

My experience with Ken Ganley of Mentor has been phenomenal from purchase through our first service. They are responsive and customer oriented More

by chewwy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Banks
Dec 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

December 02, 2023

Fast, friendly and efficient! I couldn’t ask for anything more from my experience. Five stars! More

by gregorykawalec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Banks
Dec 03, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

The dealership was clean and comfortable while I waited for my car while in service More

by hgoss627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

The service department was great, they were very helpful. Highly recommended this dealership to anyone More

by Calebt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

The people at the dealership are always courteousand professional. It's easy for me to get appointments, which is a plus because inhabe a busy schedule. More

by Hall.vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

Great people great place I would never take my car anywhere else. Five stars and I’d give more if I could. More

by brucebitner333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross, Rebecca Banks
Dec 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2023

Ken Ganley Kia is one of the best dealerships in NE Ohio. They’re very responsive to your needs and requests. More

by ctigerjones
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Banks
Dec 01, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

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