Ken Ganley Kia Mentor - Service Center

They break alot of stuff while they're working and they blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some sn blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some snap ring busted when they were taking it out and charged me for the whole axle and I recommended my struts and they said it was a single ball joint and tie rod end so I went with it and when I was leaving I had to press my brakes all the way to the floor board to get them to work and they said it was cause I wasn't used to it since I was driving a newer loaner vehicle but I've had the car 3 years and 35000 miles and I saw the mechanic just let my router or a frame axle support hang down by the brake line and when I turned around after going 4 mile started hearing this bad squeaking taping sound and they said " it must be ur struts" More

I was able to make an appointment convenient with my schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! More

I got there at 10:52 am with my toddler I sat in the car because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the only one working! Which was a lie. Nate was there to help her. I did not catch her name. She allowed cars to go before me. I went to talk to the manager where he helped me right away! All she said was well you didn’t check in. I said you saw me and didn’t acknowledge me just kept passing by knowing I had a toddler I was trying to keep warm. Going to another dealership to get service next time. More

Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. the road. They got me in to service right away and fixed the problem. Fast, friendly service. More

I went in for an oil change. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. More

Took my K5 in for service and had a great experience. Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they treat you like family. More

Erica is gem good service made spending my money not so painful, take care of her painful, take care of her More

Everyone was kind, thorough, and professional. A great experience. They made the entire process easy. A great experience. They made the entire process easy. More

Every one there as very nice and helpful. And kept me informed about my car. And kept me informed about my car. More

Was very pleasant, attentive, & thorough. Was very over priced for the job quoted. I went somewhere else to have the work done. Was very over priced for the job quoted. I went somewhere else to have the work done. More