Ken Ganley Kia Mentor - Service Center

Ken Ganley did excellent job on my car. Things were done in a timely manner to my satisfaction Things were done in a timely manner to my satisfaction More

Friendly associates. Customer service oriented. Get waited on immediately and keep you updated on service if you are staying at the dealership while car is being worked o Customer service oriented. Get waited on immediately and keep you updated on service if you are staying at the dealership while car is being worked on More

I bought my Kia Forte GT from Ken Ganley Mentor a year ago. Very satisfied with the car, the salesperson, and the price. Took it in for servicing today. Rebecca was a joy to work with! ago. Very satisfied with the car, the salesperson, and the price. Took it in for servicing today. Rebecca was a joy to work with! More

I had Erica as my service advisor and she was wonderful. She’s always so helpful every time I have her. She’s always so helpful every time I have her. More

Great service department. Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful advice for future services. More

Everything was handled professionally and efficiently. I couldn’t be happier with the whole experience. I couldn’t be happier with the whole experience. More

I brought my car in for a recall and the techs were great. It only took 30 minutes and I was out the door! great. It only took 30 minutes and I was out the door! More

They break alot of stuff while they're working and they blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some sn blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some snap ring busted when they were taking it out and charged me for the whole axle and I recommended my struts and they said it was a single ball joint and tie rod end so I went with it and when I was leaving I had to press my brakes all the way to the floor board to get them to work and they said it was cause I wasn't used to it since I was driving a newer loaner vehicle but I've had the car 3 years and 35000 miles and I saw the mechanic just let my router or a frame axle support hang down by the brake line and when I turned around after going 4 mile started hearing this bad squeaking taping sound and they said " it must be ur struts" More

I was able to make an appointment convenient with my schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! More

I got there at 10:52 am with my toddler I sat in the car because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the only one working! Which was a lie. Nate was there to help her. I did not catch her name. She allowed cars to go before me. I went to talk to the manager where he helped me right away! All she said was well you didn’t check in. I said you saw me and didn’t acknowledge me just kept passing by knowing I had a toddler I was trying to keep warm. Going to another dealership to get service next time. More