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Ken Ganley Kia Mentor
Mentor, OH
1,393 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,393 reviews
February 17, 2024
The experience of purchasing was generally good, mainly because the vehicle was in stock and Mr Simon Perera was very helpful. But, I have to state that, no matter how good is my credit score (which is exc because the vehicle was in stock and Mr Simon Perera was very helpful. But, I have to state that, no matter how good is my credit score (which is excellent) Kia Finance never approves me for their promo rate. More
by joen
February 16, 2024
They break alot of stuff while they're working and they blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some sn blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some snap ring busted when they were taking it out and charged me for the whole axle and I recommended my struts and they said it was a single ball joint and tie rod end so I went with it and when I was leaving I had to press my brakes all the way to the floor board to get them to work and they said it was cause I wasn't used to it since I was driving a newer loaner vehicle but I've had the car 3 years and 35000 miles and I saw the mechanic just let my router or a frame axle support hang down by the brake line and when I turned around after going 4 mile started hearing this bad squeaking taping sound and they said " it must be ur struts" More
by Christopher leach
Employees Worked With
Manager of service was a good guy and did all he could , Timothy Gough, Rebecca Banks
February 16, 2024
I was able to make an appointment convenient with my schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! More
by micheletrivette
Employees Worked With
February 16, 2024
Buying a car was quick and easy. Even got the color I wanted. Angelina sold us our car the same day we stopped to shop. And she was very thorough teaching me about all the functions. Even got the color I wanted. Angelina sold us our car the same day we stopped to shop. And she was very thorough teaching me about all the functions. Very friendly and helpful. More
by breanne
Employees Worked With
Angelina Hillier
February 15, 2024
Matt was very helpful and informative regarding my lease. I wanted to see if it was better to buy my car or buy a used car. He was very straightforward and was looking out for my best interest. He was a plea I wanted to see if it was better to buy my car or buy a used car. He was very straightforward and was looking out for my best interest. He was a pleasure to work with. More
by jfaber08
Employees Worked With
February 15, 2024
Easy to deal with, got the deal I was looking for without too much pressure. too much pressure. More
by Lvamos_2
February 14, 2024
Every body in the dealership was very nice. The dealership is nice and clean inside and has a lot of space inside. The dealership is nice and clean inside and has a lot of space inside. More
by Thomas C.
Employees Worked With
February 14, 2024
Very professional sales team that did a great job selling me a replacement vehicle. Nice job. me a replacement vehicle. Nice job. More
by dawood20
February 14, 2024
Everyone was very friendly, Simon helped me with finding my car overall a great experience. my car overall a great experience. More
by GTI
Employees Worked With
February 14, 2024
Marques was very professional, kind, and worked with me to get into my price range. He was knowledgeable and gave me several options as Ganley Kia had great inventory to choose from. to get into my price range. He was knowledgeable and gave me several options as Ganley Kia had great inventory to choose from. More
by Awilliams60975
