Back

Ken Ganley Kia Mentor

Mentor, OH

4.7
1,390 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
Contact Dealership

9090 Mentor Avenue

Mentor, OH

44060

Directions

By Type

Showing 1,390 reviews

February 21, 2024

I brought my car in for a recall and the techs were great. It only took 30 minutes and I was out the door! More

by ngevaart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross, Rebecca Banks
Feb 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2024

Friendly and clean environment. They were very welcoming and eager to help. Very easy to work with. More

by Chrismdip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gojko Vujovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2024

Refused to deal at on ($300 +) labor charge for just installation of added mudguards and MSRP sell price. Our trade was under values by at least $2K according to other non Kia dealer offers. This used t More

by aq4me96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene Gritsenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Campola
Feb 23, 2024 -

Ken Ganley Kia Mentor responded

,We're disappointed to hear of the negative experience you had at our location and would like to have a conversation. Someone from our staff will be reaching out to you in the very near future.

Mar 07, 2024 -

aq4me96 responded

Never was contacted by dealership as promised. Very dissapointed with KG Kia buying experience.

February 17, 2024

The experience of purchasing was generally good, mainly because the vehicle was in stock and Mr Simon Perera was very helpful. But, I have to state that, no matter how good is my credit score (which is exc More

by joen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis, Simon Perera
Feb 23, 2024 -

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 17, 2024

It was worth the drive from PA. Low pressure sales approach appreciated! Answered all of our questions More

by eddie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ken Ganley Kia Mentor responded

Hi Eddie, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2024

Thank you Marques for taking great care of us today. We appreciate your professionalism and pleasing personality. More

by Noputzen
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 17, 2024

Our experience was great. Straightforward pricing and our salesperson was easy to work with. We will definitely do more business with Ken Ganley Kia. More

by jodihemminger40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid Alsaifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2024

Very friendly, very knowledgeable, and they were very efficient. I arrived at 9 am and left with my car at 11:30 am. More

by Laura.mcbride53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Henry
Feb 23, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2024

They break alot of stuff while they're working and they blame it on the vehicle or it was like that or that it how factory made it..... I came in to do my boot on my front wheel drive axle and then some sn More

by Christopher leach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager of service was a good guy and did all he could , Timothy Gough, Rebecca Banks
Feb 19, 2024 -

Ken Ganley Kia Mentor responded

Christopher Leach, we're disappointed to hear of the negative experience you had at our location. Someone from our staff will be reaching out to you in the very near future.

February 16, 2024

I was able to make an appointment convenient with my schedule, in the same week! The service was quick and efficient. Everyone was friendly and helpful. This is my 3rd Kia serviced there! More

by micheletrivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ken Ganley Kia Mentor responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

...
40
...