Ken Ganley Kia Mentor

Salesperson the salesman was very friendly.i have never had a bad experience in the three years that i have been going to mentor Kia.enjoyed talking with him. the salesman was very friendly.i have never had a bad experience in the three years that i have been going to mentor Kia.enjoyed talking with him. More

Easy to understand, very helpful Everyone was kind and willing to help. Nate gave me the best car purchasing experience ever. Easy to understand and didn't come off as too pushy, whic Everyone was kind and willing to help. Nate gave me the best car purchasing experience ever. Easy to understand and didn't come off as too pushy, which usually makes me not want to return. He was WONDERFUL. More

Accomodating I called the service department from the road because my front tire had low tire pressure and I asked them if I could bring it in for them to take a l I called the service department from the road because my front tire had low tire pressure and I asked them if I could bring it in for them to take a look. They said yes bring it right in. Which i did, and they took it in and fixed my tire. Turns out there was a screw stuck in my tire causing it to lose pressure. This service department is always very friendly and accommodating. I would definitely recommend them. I also got a car wash out of the deal! Great service!!! More

Absolutely phenomenal!! When I first went to Mentor Kia in late February early March, Domenic Martucci greeted my mom and I as we were walking around the lot. He asked the st When I first went to Mentor Kia in late February early March, Domenic Martucci greeted my mom and I as we were walking around the lot. He asked the standard questions without running any numbers and gave me a ballpark quote on what I'd be able to get. We told him that I haven't received my tax return check at the time and that we'd be back once I got it. A month goes by, and I return to the dealership. I could have had someone else help me, but I requested for Domenic. He came out and talked with me, ran some numbers and started my path to get my car. I put down $500 to hold my car. Came back with the necessary items he needed and he finished the transaction. All the while, he was positive, forward with possibilities, etc. He's an excellent salesman!! He's awesome, made it fun while we waited for some things, even shown my son and I his little toad! I work in the pet retail industry and I know what it's like to have a bad time with someone who isn't positive and what it's like when someone goes above and beyond my expectations. My company uses a survey to rate my pet center versus other pet centers in the company. If I were to rate this experience from 1 being highly unsatisfied to 5 being highly satisfied, I'd give him and my experience at Mentor Kia a 5!!!! Thank you so much!! Sincerely, Angela H More

fantastic! What a great dealership. You are treated with respect and like family. Highly recommended Shaun savage my salesman is awesome. His attention to deta What a great dealership. You are treated with respect and like family. Highly recommended Shaun savage my salesman is awesome. His attention to detail is incredible. More

First oil change. When I first walked in I was greeted and asked what I was there for. The counter and service people were very friendly and easy to talk to. They made When I first walked in I was greeted and asked what I was there for. The counter and service people were very friendly and easy to talk to. They made me feel at ease. Mr. Anthony Mazzocco Jr. was very friendly and helpful. Also it was nice to have a cup of coffee in the waiting area. Thanks to all More

great! Service was fast, complete, thoroughly explained and friendly. Free coffee! Great waiting room with very large & soft leather couches and chairs but, Service was fast, complete, thoroughly explained and friendly. Free coffee! Great waiting room with very large & soft leather couches and chairs but, they need to put small end tables by the seating area for your coffee cups. No place to set them once you sit down. Not a big thing based how nice everything else was. More

Service Visit for a Kia Soul. Very easy to make online appointment. Nice waiting area. Free WiFi. Easy check in check out. Friendly service advisor. for a Kia Soul. Very easy to make online appointment. Nice waiting area. Free WiFi. Easy check in check out. Friendly service advisor. More

Great deal, no pressure, easy process Friendly employees, Tom was knowledgeable about all cars, there was no pressure to buy or lease, and the finalizing process was easy. It was a great Friendly employees, Tom was knowledgeable about all cars, there was no pressure to buy or lease, and the finalizing process was easy. It was a great experience and I feel I made a wise decision. More

Great Service All of the customer Service staff are friendly and helpful. They are also very knowledgeable about t your vehicle. They have alerted me about service All of the customer Service staff are friendly and helpful. They are also very knowledgeable about t your vehicle. They have alerted me about service specials and any call backs. More