Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly and infomitive Have purchased 4 Kia's from Mentor Kia. No complaints. Everything nice and clean, nice waiting area. Good supply of cars to choose from. Well go back Have purchased 4 Kia's from Mentor Kia. No complaints. Everything nice and clean, nice waiting area. Good supply of cars to choose from. Well go back when ready. More
Went above and beyond my expectations for service Not only got my service done, the dealership also washed my vehicle, inspected it, undercoated it and more for FREE! I have already told co-workers of Not only got my service done, the dealership also washed my vehicle, inspected it, undercoated it and more for FREE! I have already told co-workers of my excellent experience at Mentor Kia. More
It was great dealing with everyone. Everyone was friendly and knowledgeable. The sales and finance team were easy to work with and the dealership was very clean. This is our second car f Everyone was friendly and knowledgeable. The sales and finance team were easy to work with and the dealership was very clean. This is our second car from there and we will be back and sending our family and friends. More
Mentor Kia came through by fixing a faulty Kia engine design Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for free.Even gave me a new car as a loner vehicle. The only complaint is I wish they had weekend service hours and one weekday where they stay open past 6pm.But Anthony Mazzocco the service director really came through for me.A+ More
Liked the competitive price point & follow-up we received! Salesman was: high energy, honorable, excellent trial closer & made a best effort to earn our business. Clean dealership that offered large selection Salesman was: high energy, honorable, excellent trial closer & made a best effort to earn our business. Clean dealership that offered large selection of vehicles & astounding military veteran's rebate. More
Anti corrosion My visit was just to get additional anti corrosion materials sprayed on my car due to the area that we live in due to harsh winters. completely taken My visit was just to get additional anti corrosion materials sprayed on my car due to the area that we live in due to harsh winters. completely taken care of by Kia. More
excellent Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work is done... great service... More
Purchase of 2016 Sorento EX I worked with Ashley at Mentor Kia. I found her to be very pleasant, professional, knowledgeable and helpful. She answered any and all questions I h I worked with Ashley at Mentor Kia. I found her to be very pleasant, professional, knowledgeable and helpful. She answered any and all questions I had. I would gladly work with her again. I worked with Eugene through the paperwork process in purchasing my new car. He, too, was very pleasant, professional and did a great job explaining the reasons and purpose of the paperwork being signed. More
Great service. Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go back next time. More
underbody coating i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a f i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a free oil change also . As it turned out we were due for one so they did both. Their estimated wait time was 1- 1 1/2 hours but they finished up in 45 minutes. Great job Kia! More