Ken Ganley Kia Mentor

Amazing service Would like to thank you for everything once again,for going above&beyond for me! I am happy i can sit in my new car and feel completely safe! Thank Would like to thank you for everything once again,for going above&beyond for me! I am happy i can sit in my new car and feel completely safe! Thank you so much Dee&Eugene!! More

First time Kia Lease I had a quick and painless leasing experience for our first Kia. We were treated with respect and the saleswoman, Dee, was authentic and and not pushy I had a quick and painless leasing experience for our first Kia. We were treated with respect and the saleswoman, Dee, was authentic and and not pushy even when we were looking at other brands. The dealership was clean and everyone was friendly. The new Kias really have a lot to offer and am impressed with the vehicle so far. More

First time for a lease Just leased a gorgeous Kia Sportage. Jason Salvatore made the process painless and accommodated us in every way possible. He came through with a gre Just leased a gorgeous Kia Sportage. Jason Salvatore made the process painless and accommodated us in every way possible. He came through with a great deal and it was a no-brainer that we would not get a better deal. In this horribly cold and snowy weather we were thrilled that we could get into our cul-de-sac with no problem thanks to our AWD.. Best decision ever. More

Didn't Purchase but Still Recommend! I came to Mentor Kia to test drive a used Sportage and Sorento, as I was in the market for an SUV. I worked with Dee Shirley, and I explained my budge I came to Mentor Kia to test drive a used Sportage and Sorento, as I was in the market for an SUV. I worked with Dee Shirley, and I explained my budget, wish list, and what I'd already test-driven. She was patient with me and my Dad, and spoke to me, not at me. As a young, female car-buyer I appreciated her down-to-earth, honest approach as I had come from a day of test-driving with salesmen who talked down me to like I was uneducated about the car-buying process and accurate pricing. She was a breath of fresh air, as she was not pushy and understood I was looking to at the end of the month instead of that day. I actually liked another used car on their lot, but again wasn't ready to commit as I was finishing paying of my student loans first. Dee kept me in the loop and offered her services when I was ready. I ended up finding something else, when that other used car was sold, but I would HIGHLY recommend Dee's service and approach to car sales. She was easy to connect with and was not like any other sales person I worked with. Seek her out! More

WHAT A GREAT GREAT EXPERIENCE Recently went to Mentor Kia to check out some new vehicles since the car I was in was close to going over my lease miles.... The whole experience coul Recently went to Mentor Kia to check out some new vehicles since the car I was in was close to going over my lease miles.... The whole experience couldn't have been any better. Walked in and was greeted by an amazing staff member who then lead me to Sean my sales Rep.. Once there Sean couldn't have been more helpful with everything I needed !! He answered all my questions and had me in a new car in no time. While going through the buying process they supplied me with coffee and a great work space to get anything I needed to get done while the paperwork was completed. There was no pressure what so ever, from the buying to the financing everything went as smoothly as possible. I couldn't ask for a better experience and I love my new KIA FORTE to boot !! I'll recommend this dealership to my family and friends. THANKS MENTOR KIA !! More

Great ! We were unsure of what we wanted in a car and if we wanted to buy or lease. We beleve were given all of the information needed to make the best decisi We were unsure of what we wanted in a car and if we wanted to buy or lease. We beleve were given all of the information needed to make the best decision for us. Very Happy. More

You are not important once you buy one of their vehicles. We purchased a kia optima in 2013 and enjoyed the car for 3 years except for the service department telling us that our front tires were bad after 10 We purchased a kia optima in 2013 and enjoyed the car for 3 years except for the service department telling us that our front tires were bad after 10 thousand miles and that they would have to do a front end alignment for 90 dollars to see if something was broken under the car causing the tires to wear unevenly. We declined and took the car elsewhere where they said the car was in alignment and that the tires themselves were cheap. We traded the vehicle in March and went back to the dealership to have them sign off and send in the remaining portion of our gap refund. 5 months later we found out it was never sent in, and when we called the dealership, they said they would get right back to us which they never did. More

Overjoyed with my car! On a scale of 1 to 10 I rate this dealer a 100! I was looking for a second car that my husband and I needed because my son;s car was totaled. i alread On a scale of 1 to 10 I rate this dealer a 100! I was looking for a second car that my husband and I needed because my son;s car was totaled. i already had a spectra so my son would get that one and I would purchase a used car. Went to the dealer and I was met by Domenic Martucci . Had my heart set on a kia rondo But Domenic said they did not have one on the lot. Then he remembered that one was just brought in. He was very professional and he understood my situation and price range. The whole time i was there Domenic never made me feel That I HAD to buy a car, he took his time and when I was able to get a kia rondo in my color that I liked I was ECSTATIC! I would HIGHLY recommend Mr. Martucci for your next car! THANK YOU again John and Heidi Zavrl More