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Ken Ganley Kia Mentor
Mentor, OH
1,537 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,537 reviews
March 11, 2022
Erica is so helpful & sweet. We really enjoy interacting with her & trust we are getting good service! We really enjoy interacting with her & trust we are getting good service! More
by 4lily
Verified CustomerEmployees Worked With
March 11, 2022
Easy to get appointment. Finished in a reasonable time. Service rep professional and pleasant. Disappointed that my car was not washed. Finished in a reasonable time. Service rep professional and pleasant. Disappointed that my car was not washed. More
by Soul
Employees Worked With
Don't know the name
March 11, 2022
I understand that there has recently been a change of ownership. An appointment was made for an oil change and tire rotation. I arrived on time for my appointment and I fail to understand why this woul ownership. An appointment was made for an oil change and tire rotation. I arrived on time for my appointment and I fail to understand why this would take 1 hour and 55 minutes?!?! This is totally unacceptable to me as a customer! Yesterday I went to Tire discount for an appointment with them to purchase and install 4 new tires which they performed in 40 minutes! Can you understand why I’m not pleased with Ganley Kia’s service performance? My time is valuable and I don’t feel Kia service department gets that fact with their inefficient time management with customer service. More
by Cbrandt4910
March 11, 2022
It took 1hr&15 min for a simple oil change &lube . / very uncomfortable lounge seating (to low ,hard to get up. . I paid $39.00 last time with mentor Kia , Three months ago, and paid $64. 00 on my last / very uncomfortable lounge seating (to low ,hard to get up. . I paid $39.00 last time with mentor Kia , Three months ago, and paid $64. 00 on my last visit $ 24.00 increase? Also my car was finished and in the waiting line for 15 min before l was notified. More
by Ducmanas
Employees Worked With
New person in service
March 11, 2022
Very helpful and quick service this week that I went in so I was happy about that so I was happy about that More
by Samj
Employees Worked With
March 11, 2022
This dealership has always had great customer care in their Service area. Service rep Erica is among the best! their Service area. Service rep Erica is among the best! More
by KSALACIENSKI
