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Ken Ganley Kia Mentor
Mentor, OH
1,456 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,456 reviews
August 14, 2019
Great Experience I had the opportunity to work with Sean in leasing my first car. I didn’t know much about leasing before I came to Mentor Kia. Sean found the right ca I had the opportunity to work with Sean in leasing my first car. I didn’t know much about leasing before I came to Mentor Kia. Sean found the right car for me in the right price range. I purchased a Kia Sportage and already have so many compliments on it! More
by ashleyp
Employees Worked With
Sean Carlson
August 01, 2019
Great to work with.. Worked with one Kia and kinda got the run around, called Mentor worked with Dylan and he was great. Got the payment lowered, they worked hard to find Worked with one Kia and kinda got the run around, called Mentor worked with Dylan and he was great. Got the payment lowered, they worked hard to find the car I was looking for and put up with ALL my questions. Everyone was very friendly when I arrived, they offered additional options to cover the car, when I declined, there was no push back about it or attitude, which was very nice to see. Car looked great, so far so good, only had it like 12 hours. More
by ChrisPinz
Employees Worked With
Dylan Gridley
July 23, 2019
Great Experience! When we walked in I was helped to find exactly what I wanted at a fair price for my first car! They made the experience easy for me and broke everythi When we walked in I was helped to find exactly what I wanted at a fair price for my first car! They made the experience easy for me and broke everything down to me so I understood everything that was going on without having to question it. Super friendly staff and personable people. More
by Jolds
Employees Worked With
Sean Carlson
July 12, 2019
Disappointed Purchased vehicle at the end of January and was told that I only had one choice of vehicle that would be in my price range. I wanted a forte and was t Purchased vehicle at the end of January and was told that I only had one choice of vehicle that would be in my price range. I wanted a forte and was told I could only qualify for a base KIA Soul. Trusting my sales person I took her word for it. Today I visited another KiA dealership in Burton, not only did I trade in my Soul, I got the forte I wanted in January and my payments are lower at the same term. Shame on you Mentor KIA. I received a text message from our sales person after I asked a question. Never answered the question I had, but replied wanting to know why “I bashed them in a review and she was very disappointed in me” it was a very awkward and unexpected position to be put in as the client. We traded in a car that we bought from her dealership and purchased a new vehicle somewhere else. When I went it to the dealership to sign papers to get money back for GAP insurance, I was sworn at twice by the finance manager, worst customer service experience ever! More
by Author
Employees Worked With
Would like to remain anonymous
July 12, 2019
Timely, Professional and thoughtful. Six years ago I Purchased two vehicles from Mentor Kia. First, they are well-made cars. Second, the service department is excellent. Finally, the pri Six years ago I Purchased two vehicles from Mentor Kia. First, they are well-made cars. Second, the service department is excellent. Finally, the prices are up front and fair. Based on all of the above 2 days ago I purchased my 3rd new Kia from Mentor Kia. More
by Phil S
Employees Worked With
Jeff Soukup, Shaun Savage
July 03, 2019
Still impressed This is my second time working with Dee and the team at mentor KIA. I have to say, I’m just as impressed as I was the first time. Many people dread ca This is my second time working with Dee and the team at mentor KIA. I have to say, I’m just as impressed as I was the first time. Many people dread car shopping mostly because you have pushy sales people but not at this dealership. Dee made sure I understood EVERYTHING before I signed my lease. Thank you again Dee and everyone at mentor KIA! Your kindness goes along way. More
by RRT2020
Employees Worked With
July 02, 2019
Amazing Customer service was amazing. Shaun Savage will always have a customer in me and my wife. Very helpful and enjoyed being there. Mentor Kia is always t Customer service was amazing. Shaun Savage will always have a customer in me and my wife. Very helpful and enjoyed being there. Mentor Kia is always top notch More
by coalguy1998
Employees Worked With
Shaun Savage
June 24, 2019
Mentor Kia #1 #WWG1WGA #MAGA Dominic Martucci and the mentor kia team the best in the business thank you for working hard for the Philips family God bless #WWG1WGA #MAGA Dominic Martucci and the mentor kia team the best in the business thank you for working hard for the Philips family God bless #WWG1WGA #MAGA More
by Steven Philips
Employees Worked With
Domenic Martucci, Jeff Soukup
June 20, 2019
Great Dealership, Top to Bottom. The Sorento we leased last night is our sixth Kia. We have purchased three and leased three. While all of the Kia dealers have treated us well, there The Sorento we leased last night is our sixth Kia. We have purchased three and leased three. While all of the Kia dealers have treated us well, there is something better about Mentor Kia. From parts to service to sales and leasing, we are always greeted with a friendly smile and staff that seems eager to help. We have been Halleen customers but again something about the Mentor Kia location that seems to make you more welcome and valued. Nickolas has always been a great help!!! More
by Eric H.
Employees Worked With
Nickolas Odegard
June 19, 2019
Seamless, great experience! I came in around 6pm and met with Sean Carlson! He already had the vehicle I was interested in pulled up and ready to test drive! Process went very sm I came in around 6pm and met with Sean Carlson! He already had the vehicle I was interested in pulled up and ready to test drive! Process went very smoothly, he explained things well and I was driving home in my beautiful new car shortly after! I went alone which I was leery of doing but I had to bc my husbands schedule has him working late nights. Everyone was friendly, didn’t feel anxious at all! I love my new car and definitely recommend this dealership. With driving 45 min! More
by Ryann
Employees Worked With
Sean Carlson
