Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department is wonderful! So fast and efficient every time I have service done they exceed my expectations. So fast and efficient every time I have service done they exceed my expectations. More
Dealership was welcoming and friendly, felt comfortable from moment walked in and was greeted by sales rep. from moment walked in and was greeted by sales rep. More
Everyone was very professional. Kept me informed during the servicing of my car! Waiting area was comfortable Kept me informed during the servicing of my car! Waiting area was comfortable More
Clean, friendly, knowledgeable personnel. Close to home car delivered in the time frame promised Thanks Close to home car delivered in the time frame promised Thanks More
Service Dept excellent! Parts Dept, not so much. Went in for Service, and was going to wait. Went to Parts Dept to see if they had the touch-up paint I stopped-in and ord Parts Dept, not so much. Went in for Service, and was going to wait. Went to Parts Dept to see if they had the touch-up paint I stopped-in and ordered IN OCTOBER 2022!!! I've never gotten a call that it was in. The Manager went to get someone to assist me. After waiting way too long, a fella finally came out, and I explained why I was there, and that I hadn't gotten a call that my touch-up paint was in. He said he'd check on it. Once again, I waited and waited, he finally came back around the corner to say, 'yes, it's here. I'll be right back with it'. Once again, I waited and waited and waited. He made no apologies for taking a ridiculous amount of time for 1 tube of touch-up paint! So Service was excellent, and Sherry at Cashier was excellent. Parts Dept left A LOT to be desired. I don't know his name - a long, shaggy brown beard. More





