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Ken Ganley Kia Medina
Medina, OH
1,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,174 reviews
August 12, 2021
Quick and efficient for service. Staff is friendly and helpful and always takes the time to explain all aspects of service. Facility is clean and there is potently of spaced out seating. helpful and always takes the time to explain all aspects of service. Facility is clean and there is potently of spaced out seating. More
by anj12973
Verified CustomerEmployees Worked With
Big Red
August 12, 2021
My first time here. Nice and courteous employees. Received a transmission flush and free oil change. And was informed of recalls on my car. Thanks Received a transmission flush and free oil change. And was informed of recalls on my car. Thanks More
by Lizzy
Employees Worked With
Someone named Aaron
August 11, 2021
Friendly,knowledgeable,courteous and professional. We felt very comfortable with our purchase. We were very impressed with the Teluride and the sales presentation. We would definitely recommend Ken Ganl felt very comfortable with our purchase. We were very impressed with the Teluride and the sales presentation. We would definitely recommend Ken Ganley Kia to anyone. We are enjoying our ride. More
by JSBBAMMER
Employees Worked With
Barry Urban, AJ Wright
August 11, 2021
I purchased my NEW Kia Forte yesterday and I am in love with my car. Every person in the dealership was so kind, accommodating and friendly. I want to give a shout out to Mike Gentry, Steve Sawyer, Mike with my car. Every person in the dealership was so kind, accommodating and friendly. I want to give a shout out to Mike Gentry, Steve Sawyer, Mike Brelo and Charles Leftridge. An amazing team and I won't buy from anywhere else. Thank you Ken Ganley Kia in Medina. I am rockin' my GT Line Forte. More
by Melissa
Employees Worked With
Mike Gentry, Steve Sawyer, Mike Brelo, Charles Leftridge - 5 STARS EACH
August 10, 2021
The service people don't seem to have time for you, the sales people walk right through the waiting area without any respect. My husband felt like he was disrespected and the service department said he nee sales people walk right through the waiting area without any respect. My husband felt like he was disrespected and the service department said he needed multiple repairs that he didn't inquire about. More
by MFM829
Employees Worked With
None listed
August 10, 2021
The staff was helpful and finished my service quickly. Explained all work in detail and also gave my vehicle a truck a complimentary car wash Explained all work in detail and also gave my vehicle a truck a complimentary car wash More
by SAMSMITH15
Employees Worked With
Service department
August 10, 2021
First of all, you need to answer your phones. Twice l called and it rang forever. I finally sent my Son over there to make an appointment but you took care of it while he waited. called and it rang forever. I finally sent my Son over there to make an appointment but you took care of it while he waited. More
by RDMAJG2
Employees Worked With
Service
August 10, 2021
Awful. No communication. Ripoffs if you aren’t smart. Constant back and fourth with them. They put wrong color bumper on when when first fixed. They tried to make it better by offering my 3 years free se Constant back and fourth with them. They put wrong color bumper on when when first fixed. They tried to make it better by offering my 3 years free service. But honestly the amount of crap I had to put up with from them is just overwhelming. I finally got my car all done and am making payments, but it was about a month and a half of working with these people to get the car I actually just bought More
by STEFFY2017
Employees Worked With
Lance Bell, Keonta Bell, David Wrice, AJ Wright, Judy Wesner, Tessa Thomas
August 10, 2021
Service, workers, and waiting area were good. I didn't appreciate being told how to fill out the customer service survey - I assume this is a procedure that comes from people above the service workers as appreciate being told how to fill out the customer service survey - I assume this is a procedure that comes from people above the service workers as this is the second time it's happened. More
by ADRIANNE.NOLAN1
Employees Worked With
Tessa Thomas
