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Ken Ganley Kia Medina
Medina, OH
1,178 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,178 reviews
August 18, 2021
The service staff are knowledgeable and accommodating but the cost of some of the services i.e. replace the brake pads on my car = $890 are simply astronomical. I'm forced to choose a service provider in the the cost of some of the services i.e. replace the brake pads on my car = $890 are simply astronomical. I'm forced to choose a service provider in the neighborhood that will do the work (with OEM parts) for $420.. it's just not financially feasible for most people to get maintenance thru your dealership. More
by Gina
Verified CustomerEmployees Worked With
Nik Nageotte
August 18, 2021
Staff always polite and welcoming. From the minute you walk in,sales and financial and service all good . Salesman Damon has worked with me with the last 2 leases excellent walk in,sales and financial and service all good . Salesman Damon has worked with me with the last 2 leases excellent More
by HAPPY20452
Employees Worked With
Damon in sales always courteous and thorough, AJ Wright
August 18, 2021
Very nice staff. Got me into a good car that I like! Better experience this time! Would recommend to friends. It did take forever for all the paperwork. Nice waiting area though. Better experience this time! Would recommend to friends. It did take forever for all the paperwork. Nice waiting area though. More
by TASHA_KAUFMAN
Employees Worked With
Vance? Salesperson, AJ Wright
August 18, 2021
Got a great car. But, it was a real struggle. Had received an offer on my trade from another dealership already. These guys tried to low ball me, by the tune of $4k. Eventually, they matched the offe received an offer on my trade from another dealership already. These guys tried to low ball me, by the tune of $4k. Eventually, they matched the offer. But, it was a painstaking process. They offered $12k then $13,500 then $15k. It took us going back to our vehicle to get a fair deal. The only reason we didn't leave was they had our keys. Finally, they gave us what we had already been offered by another dealership. The whole experience was frustrating. The only saving grace was the car we bought. Great car, good price, overall very frustrating experience. More
by gaismoellima
Employees Worked With
Barry Urban, David Wrice, AJ Wright
August 18, 2021
Great customer service. The telluride is our third Kia we are hooked on this dealership. Everyone there is great. If you need a vehicle this is the place to go. are hooked on this dealership. Everyone there is great. If you need a vehicle this is the place to go. More
by BRYARSMIMI
Employees Worked With
Maria Antonace, David Wrice
August 18, 2021
My Kia Telluride is my first Kia I have ever owner and I love it! Not only is my suv amazing but I have have first class customer service every time I’m at Kia! Great service and product! love it! Not only is my suv amazing but I have have first class customer service every time I’m at Kia! Great service and product! More
by ALLISONTHOMPSON707
Employees Worked With
Keonta Bell
August 18, 2021
Great place to buy a vehicle!!! Friendliest staff!!! This is my 3rd vehicle from here and will not be my last. The maintenance department is top notch as well. is my 3rd vehicle from here and will not be my last. The maintenance department is top notch as well. More
by KARENMURPHY9815
Employees Worked With
Keonta Bell
August 18, 2021
Got me approved in a great new car!! Maria was amazing!so thankful for the help received. My credit sucked!! They helped soo much/ thanks again, thankful for the help received. My credit sucked!! They helped soo much/ thanks again, More
by Tracyfoster7
Employees Worked With
Maria Antonace, David Wrice, AJ Wright
