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Ken Ganley Kia Medina
Medina, OH
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,179 reviews
August 18, 2021
I appreciate the car and negotiation. Fowler really helped me with good price and gave me the newest car. Thank you Fowler! Great job for him to be new helped me with good price and gave me the newest car. Thank you Fowler! Great job for him to be new More
by KIASIA
Verified CustomerEmployees Worked With
Fowler, David Wrice
August 18, 2021
I had real good experience with them. They were real nice, corteous they help me out with my service. Everyone was very kind and very corteous nice, corteous they help me out with my service. Everyone was very kind and very corteous More
by TLLFRFIVER
Employees Worked With
Service department
August 18, 2021
I've had great service , always kept informed and my questions always answered. Sometimes the wait has been a little long , but I know things aren't quite back up to speed yet. questions always answered. Sometimes the wait has been a little long , but I know things aren't quite back up to speed yet. More
by John
Employees Worked With
Service Dept
August 18, 2021
Very helpful and great service today!!! Brett was very helpful and even gave me a little discount because I was limited on funds. I highly recommend!! helpful and even gave me a little discount because I was limited on funds. I highly recommend!! More
by derekthemerv01
Employees Worked With
Brett Kochman
August 18, 2021
Service staff and personnel were very knowledgeable about the vehicles and their features. I also felt that the complete process from dropping off my vehicle to reviewing the repair options was easy and eff the vehicles and their features. I also felt that the complete process from dropping off my vehicle to reviewing the repair options was easy and efficient. More
by JoeD
Employees Worked With
Tessa Thomas
August 18, 2021
While the work they've done for me seems satisfactory, they need to make serious improvements to communication with customers from the service department. My car needed a replacement engine and I had to c they need to make serious improvements to communication with customers from the service department. My car needed a replacement engine and I had to call constantly for updates and talk to a receptionist who then related information from the techs rather than getting calls or any kind of communication from them as updates occurred. I'm top of this I went weeks borrowing a car from someone because there were no loaner cars available, although I can cut them some slack there with COVID. More
by KiaOwnr
Employees Worked With
N/A
August 18, 2021
Overall we had a pretty good car purchasing experience at Ken Ganley Kia in Medina. The salesman was very attentive and helpful in answering our questions. Ken Ganley Kia in Medina. The salesman was very attentive and helpful in answering our questions. More
by CFASH
Employees Worked With
DJ Deertz
August 18, 2021
Clean, organized, customer oriented. Disappointed in service representative. Didn't feel he listened or answered questions. I didn't want to argue but will try another dealer for service. service representative. Didn't feel he listened or answered questions. I didn't want to argue but will try another dealer for service. More
by tlpark1119
Employees Worked With
Service Department
August 18, 2021
It was a really professional well put together dealership gave me plenty of cars to look at and test driving was really exciting i love this place! gave me plenty of cars to look at and test driving was really exciting i love this place! More
by Grumbling23
Employees Worked With
Lance Bell
