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Ken Ganley Kia Medina

Medina, OH

4.8
1,180 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,180 reviews

August 18, 2021

I am very happy with this dealership, especially the salesman, Tad Ries. In my experience, car salesman treat women like idiots, and he absolutely did not. I love my car, and when I need another, I’ll d More

by ERINGOBRAGH73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries, David Wrice
August 18, 2021

Great dealership and service department. Very friendly staff and efficient. Would recommend them to anyone looking to buy or lease a vehicles. They will be fair to you. More

by DMARTIN1924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wrice
August 18, 2021

Very helpful and friendly staff. It was very busy the day I was there but they still had my service completed under the promised time. More

by BRIAN.PATTERSON80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
August 18, 2021

Issue with driving vehicle, something is slipping. Had to beg service to drive for longer, still no resolution but were told again that would need to bring back. This was the 3rd time brought in for the same More

by Kat34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
August 18, 2021

The staff at the service department did a wonderful job on my car! I couldn’t be happier! I would recommend them to everyone I More

by SUNFLOWER81065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 18, 2021

Awesome service the only hiccup was when another patron authorized replacement parts with out my knowledge. Good thing they didn’t authorize a major overhaul of the transmission or something else. More

by Keith.e.smith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are sorry for the mishap. Thank you for the feedback.

August 18, 2021

I was vary in presses with this service I was told every thing I need to know about the service and I was updated alot More

by branden4421060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
August 18, 2021

Everyone is so nice I trust the service work on my car The waiting area is very nice it has everything I feel safe waiting Thank you all for making it an enjoyable experience Donna Musser More

by DMVICK90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Swann
August 18, 2021

The guys here are always good and treat me swell John in the service department and Jeremy Skinner in sales I continue to shop here because of them More

by TONYA.WILLIAMS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review, Tonya!

August 18, 2021

Great place to take your vehicle for service. Had an oil change done. They did a great job. They even washed my car as a courtesy. More

by MWORKMANZ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
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