Ken Ganley Kia Medina
Medina, OH
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It was nice doing business with you, I appreciate your team work and hospitality, I pray for more customers and growth team work and hospitality, I pray for more customers and growth More
Overall work was good. Service was poor. Had 30,000 maintenance done. I was quoted $375 plus tax. Picked up the car and the price did not match. The service rep said Service was poor. Had 30,000 maintenance done. I was quoted $375 plus tax. Picked up the car and the price did not match. The service rep said we charge a 10% misc charge to all work. I said that’s not what you quoted. You never said $375+ tax + a 10% surcharge. He didn’t care to discuss and just stated that the 10% went on all invoices. In todays day and age when costs are crazy to being with a $20-$30 increase is a lot. On top of the non disclosed added cost the service rep never went over the results. Never walked me through the findings, never recommended next steps for the car. Just walked away at the cashiers desk when I challenged the price. If that wasn’t bad enough, when I got into my car there was a drink in the holder from Bob Evan’s. Not mine that’s for sure. Assuming it was from whomever worked on the car. That was pretty disgusting, that’s for sure. We have two Kia’s that we have serviced ay Ken Ganley Kia in Medina. Not sure we will be back. Horrible experience. More
Very easy transaction. this was our first time buying a used car from a dealer and they made it very easy!! We are very happy with our purchase and the whole experience. this was our first time buying a used car from a dealer and they made it very easy!! We are very happy with our purchase and the whole experience. More
The dealership was great and Corvay is a wonderful salesman to work with! The process was smooth and I left the dealership with the car I wanted and a deal I was comfortable with! salesman to work with! The process was smooth and I left the dealership with the car I wanted and a deal I was comfortable with! More
My service at Ken Ganley Kia in Medina was excellent, their team took great care of me and my Kia Niro, I will definitely be back for future needs. their team took great care of me and my Kia Niro, I will definitely be back for future needs. More
We had an excellent experience. This was our first time buying a Kia and it was extremely easy. From the moment we stepped onto the lot to when we drove our new Kia off the lot it w This was our first time buying a Kia and it was extremely easy. From the moment we stepped onto the lot to when we drove our new Kia off the lot it was a smooth transition. We really liked our sales Rep Matt who was able to answer all our questions and provide us with the best deal. More
Nice people, keeps me informed. .. good people skills and courtesy. It is a good place .. good people skills and courtesy. It is a good place More