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Ken Ganley Kia Medina

Medina, OH

4.8
1,182 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,182 reviews

October 12, 2024

Never addressed my oil consumption issue on my 2015 Sorento...I told them my concern and was told there was nothing they could really do about that. What?? It's a concern of mine and you can't do anyth More

by ssnyderburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The guy never introduced himself or even acted like he was paying attention. THANK!!!
Oct 13, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 12, 2024

We have purchased/leased 3 vehicles now from Ken Ganley Kia. I highly recommend this dealership! Every person we've dealt with from sales, management, customer relations, service, etc have all been very ea More

by alyshafrary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Oct 13, 2024 -

Ken Ganley Kia Medina responded

Hi Alyshafrary, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 12, 2024

Barry was very easy to deal with, friendly and not pushy. He listened to what we wanted and made it happen. More

by Jbrown925L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Oct 19, 2024 -

Ken Ganley Kia Medina responded

Jbrown925l, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Until the next time we meet, take care!

October 12, 2024

Awesome experience with Mike Boston and the Ganley team. Purchased a Carnival loaded with a ton of tech. Mike kept us within our budget and took time to explain all the features - and he’s been there for fo More

by RAOwensfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Oct 19, 2024 -

Ken Ganley Kia Medina responded

Richard Owens, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

October 09, 2024

Mike Mullins, my Service Advisor was spot on with his diagnostics, service recommendations and planning for future maintenance My 2013 Kia Soul+ is a vehicle we plan to have for some years and we apprec More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Oct 13, 2024 -

Ken Ganley Kia Medina responded

Hugh, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 09, 2024

Enjoy the service department guys especially Kobie he take care of me and my vehicle. Very professional and listen to what you have to say. More

by anita1410w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe Whalen
Oct 13, 2024 -

Ken Ganley Kia Medina responded

Hi Anita1410w, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

Paul Seeley is a remarkable young man. He spent over 6 hours with me as I had to test drive several models and ask a ton of questions. He was so patient with me even when I called back wit More

by Nanax2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor in customer satisfaction - 5 stars!, Nate Stalnaker, Paul Seeley, John Coco
Oct 13, 2024 -

Ken Ganley Kia Medina responded

Hi Nanax2, thank you so much for your positive comments about Paul here at Ken Ganley Kia Medina!

October 08, 2024

Ken Ganley Kia of Medina is a wonderful dealership to deal either. Everyone is very friendly and always ask how they can help me. They always go above and beyond expectations I would highly recommend t More

by dmw6252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wright, Matthew Cunningham, Vincent Viscusi
Oct 12, 2024 -

Ken Ganley Kia Medina responded

Hi Dmw6252, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

October 08, 2024

The dealer was fantastic! They had a friendly staff all the way from Judy who I talked to on the phone, to my sales rep Yancey, who was an absolute delight to work with! Even More

by stefan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick is who I believe we worked with in Finance! ;) , Judy Wesner, Yancey Sanchez
Oct 12, 2024 -

Ken Ganley Kia Medina responded

Thank you for the fantastic review Stefan! We’re so happy to hear that your experience with Yancey, Judy, and the rest of our team was a positive one. Providing excellent service and building trust with our customers is our top priority, and we're thrilled that you felt that throughout your visit. Congratulations on your new vehicle, and we appreciate your recommendation! We look forward to serving you again at Ken Ganley Kia in Medina!

October 05, 2024

It was nice doing business with you, I appreciate your team work and hospitality, I pray for more customers and growth More

by Maraki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't know the receptionist names for the rate, but I will rate them 5 Stars too, Barry Urban, Charles Leftridge
Oct 09, 2024 -

Ken Ganley Kia Medina responded

Maraki, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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