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Ken Ganley Kia Medina

Medina, OH

4.8
1,185 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,185 reviews

December 20, 2022

they were super curtious and nice and took my vehicle in early for the appointment More

by BRANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service guy
Aug 03, 2023 -

Ken Ganley Kia Medina responded

Brant1, thank you for sharing your positive experience about our awesome service team! We do hope we can be of assistance in the future. Take care!

December 20, 2022

Anytime I need in for an appointment, I get right in. They explain everything they need to my vehicle that day and go over anything I may need done in future. I recommend More

by Haley Thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Williams in service 10/10, Maria Antonace, Cordale Walls
Aug 03, 2023 -

Ken Ganley Kia Medina responded

Haley Thompson, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2022

Everyone was so nice and very helpful during my visit and you all made it so easy to purchase my new Seltos! Thank you. More

by lmcpherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Hoover 5 stars , Tessa Thomas, Bryan Harvey
Aug 03, 2023 -

Ken Ganley Kia Medina responded

Hello Lmcpherson, thank you; we appreciate your feedback! Thank you for allowing us to earn your business here at Ken Ganley Kia, see you soon!

December 19, 2022

Thank you to the Ken Ganley team for making my car buying experience and purchase seamless. More

by Sportage
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Aug 03, 2023 -

Ken Ganley Kia Medina responded

Sportage, your satisfaction is our top priority. We are thrilled to hear that Mike and the rest of our team delivered the excellence we strive for. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2022

Mike Boston takes time to make sure the customer is satisfied. He was wonderful and found us the exact Kia that was right for us! More

by susiecat100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Dec 02, 2022 -

Ken Ganley Kia Medina responded

Thank you so much!

November 20, 2022

Awesome people to work with buying a vehicle I have no complaints they went above and beyond to help us More

by dannyjohnson701p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tad Ries
Nov 23, 2022 -

Ken Ganley Kia Medina responded

Thank you for taking the time to share your great experience with our dealership!

November 14, 2022

The service department was very knowledgeable and helpful for my car’s service. It was fast and I was kept in the loop. More

by lisaveneziano.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 26, 2022 -

Ken Ganley Kia Medina responded

Thank you!

November 14, 2022

We always had great service with all departments. Chadd Emerson is a great salesman. This is our 3rd car we bought and never have been disappointed. Service department is also great. We will always r More

by Rosek1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
Nov 26, 2022 -

Ken Ganley Kia Medina responded

Thank you!

October 25, 2022

if you like customer service, forget ganley kia in medina. once you sign the papers , finance dept doesn't want to talk to you. phone calls are not returned. i had to show up at the dealership to get More

by wallysdaughter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beau, alanzo in finance, Leo Bonilla
Aug 08, 2023 -

Ken Ganley Kia Medina responded

Wallysdaughter, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (330) 721-9500 so we can work towards a resolution. We look forward to hearing from you.

October 15, 2022

i came into the dealership with some pretty tight markers to meet. leo worked very hard to get me the deal that i needed. he is also very pleasant and knowledgeable. after the purchase, leo made sure i under More

by wallysdaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, Bryan Harvey
Aug 08, 2023 -

Ken Ganley Kia Medina responded

Wallysdaughter, thank you for sharing your experience. We hope to see you soon!

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