Ken Ganley Kia Medina

Kyle was very helpful. Made the service wait tolerable. He advised how long the wait time would be but my wait time was even shorter. He was thorough Made the service wait tolerable. He advised how long the wait time would be but my wait time was even shorter. He was thorough More

Excellent service I have been getting service at Ken Ganley since early 2020 and have never had a bad experience. Ganley since early 2020 and have never had a bad experience. More

Everything went very smooth. They listened to what I wanted and made it happen. I definitely will come back when I'm ready for a new car They listened to what I wanted and made it happen. I definitely will come back when I'm ready for a new car More

Very friendly, customer focused dealership. Sales staff is very helpful and thorough. Worked hard to provide value in a difficult market. Sales staff is very helpful and thorough. Worked hard to provide value in a difficult market. More

The associates, at Ken Ganely, Kia in Medina, were helpful Courteous and took care of my car needs. The waiting room was clean comfortable and offered beverages while waiting. My technician Willie Wil helpful Courteous and took care of my car needs. The waiting room was clean comfortable and offered beverages while waiting. My technician Willie Williams keep me informed and explained everything that was done to my car at the end to my satisfaction More

I scheduled a recall appointment and dealership said car falls into recall and can complete it any time. Left 2012 Sorento all day 4/14/2023 for anti theft recall software. I dropped off vehicle 4/13 and falls into recall and can complete it any time. Left 2012 Sorento all day 4/14/2023 for anti theft recall software. I dropped off vehicle 4/13 and provided only my cell number, no one else’s. Late 4/14 morning I received a text from my daughter that RECALL COMPLETED. I called service in afternoon that I’ll pickup after hours. I picked up vehicle at 7pm and reviewed service ticket. It stated recall was NOT completed. I then called on 4/15 and was told they don’t have the software. Totally misled/misinformed the whole time. More

Another outstanding experience at KG KIA. I have been a customer since 2009 when it was Bob Morris KIA. Between my wife and myself we have purchased 7 vehicles and the experience has been inc I have been a customer since 2009 when it was Bob Morris KIA. Between my wife and myself we have purchased 7 vehicles and the experience has been incredible. Special thanks to Lance and Pete for recognizing loyalty! More

Excellent service. The staff is professional and very helpful. The facilities are clean, and the waiting area is comfortable. The staff is professional and very helpful. The facilities are clean, and the waiting area is comfortable. More

Mike Mullins met me at the door and followed through with my first service appointment for my Sorento. I am very pleased with the service department at this dealership. my first service appointment for my Sorento. I am very pleased with the service department at this dealership. More

Loved my salesman Deric Martin. He put up with alot from this old lady. Very nice and very informative.. He put up with alot from this old lady. Very nice and very informative.. More