Ken Ganley Kia Medina

I am very satisfied with the service department. Great people. I drove in and they made it easy and kept me up to date. The waiting area was very clean and very organized. I will be coming back for Great people. I drove in and they made it easy and kept me up to date. The waiting area was very clean and very organized. I will be coming back for service and will purchase a car down the road. More

My lease was up so I went in with the intent on getting in a new lease (my family and I have been going to Ken Ganley Kia for well over 10 years, have leased multiple vehicles through them). I wanted to lo in a new lease (my family and I have been going to Ken Ganley Kia for well over 10 years, have leased multiple vehicles through them). I wanted to look at the GT line of either the Forte or the K5. Having money to put down, my sales rep assuring me the days of $200 car payments are long gone, and feeling pressured into getting into a new vehicle before I left, I made a huge mistake and leased a basic model Kia Forte. My current payment is over $300, which I felt was a little high, little did I know how high it really is. The following month, Ken Ganley Kia puts their basic model Forte for lease for $188 with $3,500 down. I am embarrassed to say I put down more money than that, have almost perfect credit score, and again, am paying over $300. I called and spoke with the General Sales Manager, Nick, who at the end of the day couldnt do anything to help my situation except offer me a $500 credit, no thank you! More

Absolutely great. I was pleased with Leo our salesman he got me a car quick I was pleased with Leo our salesman he got me a car quick More

Recently got a detail on my car and they did a phenomenal job for half the cost of other detailers! job for half the cost of other detailers! More

Do not go on this dealer after closing, when I was there they have an armed security guard who was in his personal vehicle, which is not marked in anyway. He shines a bright flashlight in your eye uses very they have an armed security guard who was in his personal vehicle, which is not marked in anyway. He shines a bright flashlight in your eye uses very abusive language even after I told him I was there looking for a car because my lease was running out and also drew his weapon on me and tried to take my cell phone out of my hand after he realize I was recording. Talked with manage, showed him the video he literally was laughing the whole time he claims in disbelief. If I could give this place negative stars for the unprofessionalism I would, but unfortunately one is the lowest I can go, would not recommend this dealership to anybody! More

I had my car serviced today- routine maintenance, as well as a recall. Will greeted me with kindness and was very thorough in explaining everything that would be done. The work was completed efficiently and as a recall. Will greeted me with kindness and was very thorough in explaining everything that would be done. The work was completed efficiently and in a timely manner. Would definitely recommend! More

Purchased 2018 Soul love the car , but now they want my car to sell to someone else. I need my car. they do not understand that. I am retired worked hard to pay it off before. They can have my car if they car to sell to someone else. I need my car. they do not understand that. I am retired worked hard to pay it off before. They can have my car if they give me a new (2023 ) and I owe nothing since I can not afford it. If someone really wants the 2018 they should be willing to deal this. Also their commercial are very degrading to me as a female. More

We travel from Streetsboro to Medina because we really like the dealership. Their staff is always friendly and helpful. They do great work and don’t push services that you don’t need. They are the best! like the dealership. Their staff is always friendly and helpful. They do great work and don’t push services that you don’t need. They are the best! More

Friendly Professional Informative Knowledgeable Respectful Clean Hospitable Helpful Engaged Outgoing Fair Communication Answered questions Quality Integrity Respectful Clean Hospitable Helpful Engaged Outgoing Fair Communication Answered questions Quality Integrity More