Ken Ganley Kia Medina

Me and my husband went in to purchase this 2017 Chevy Traverse and my husband checked it over and he finds it has a oil leaking from it and on the car fax report it doesn’t have the work on there they di Traverse and my husband checked it over and he finds it has a oil leaking from it and on the car fax report it doesn’t have the work on there they did except new tires in the service report it’s things they said they did that they didn’t do the general manager Pete came to talk with me and my husband and was very rude and angry with us telling us thier not fixing it and it’s still going to sell with the oil leak on it and their going to refund us our money I will never go there again! More

Excellent staff. Top notch salespeople. Willingness to go above and beyond for their customers. If you’re in the market, Damon is your guy! Top notch salespeople. Willingness to go above and beyond for their customers. If you’re in the market, Damon is your guy! More

Worked with Ishmael, he was great , easy to work with, and very helpful and knowledgeable. Two thumbs up will be back in the future and very helpful and knowledgeable. Two thumbs up will be back in the future More

I bought a 2019 Kia Forte a few months ago at this dealership. It was my third Kia second bought there. This vehicle had no spare tire I didn't know that till recently. When I called them I was told i dealership. It was my third Kia second bought there. This vehicle had no spare tire I didn't know that till recently. When I called them I was told it had a inflater and wasn't suppose to have a tire. Ok so I know the buyer beware stuff. But my other 2 Kias had spares. One was a 2023. I got it I should have checked but a spare is not something I've had to look for. So ok I have a inflater but that won't help in all problems with a flat tire. I called and asked. So if I get a flat for any reason besides low air I'm stranded. Will have to have car towed for a flat tire. No one can even stop and change my tire. So here is a 70 year old woman stranded. I was told by dealer service department it would cost over 300.00 to get the things I wanted to buy. I did not buy. Will go elsewhere. So if you want a spare look first. More

The dealership is very modern and very comfortable. All the staff are pleasant and easy to deal with. All the staff are pleasant and easy to deal with. More

Bilal, was friendly, courteous and a professional in a very relatable way. I drove home in a new car. Bilal and Guy sealed the deal and it felt good. Two nice people. very relatable way. I drove home in a new car. Bilal and Guy sealed the deal and it felt good. Two nice people. More

The team at Ken Ganley Kia in Medina always takes care of me. Service is always fast and efficient. me. Service is always fast and efficient. More

I find that for service, this dealership typically is excellent and has gone above and beyond several times. excellent and has gone above and beyond several times. More

Never addressed my oil consumption issue on my 2015 Sorento...I told them my concern and was told there was nothing they could really do about that. What?? It's a concern of mine and you can't do anyth Sorento...I told them my concern and was told there was nothing they could really do about that. What?? It's a concern of mine and you can't do anything about! THANKS !!!! More

We have purchased/leased 3 vehicles now from Ken Ganley Kia. I highly recommend this dealership! Every person we've dealt with from sales, management, customer relations, service, etc have all been very ea Kia. I highly recommend this dealership! Every person we've dealt with from sales, management, customer relations, service, etc have all been very easy to work with. More