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Ken Ganley Kia Medina

Medina, OH

4.8
1,187 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,187 reviews

February 28, 2023

“Will” assisted me as soon as I walked in the door of the service department. He kept me informed throughout my wait. Thoroughly explained the service provided, as well as what to plan for in the near future More

by McGill.sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jun 21, 2023 -

Ken Ganley Kia Medina responded

Hello Mcgill.sharon, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

February 28, 2023

Very hardworking people, courteous, thorough, making sure the customer understands everything and puts the customer first. Everyone is very respectful and kind. More

by Grandma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kochman, Nik Nageotte, Kenny Ganley Jr.
Jun 19, 2023 -

Ken Ganley Kia Medina responded

Grandma2, we're happy you found our staff to be so supportive and respectful during your experience here at Ken Ganley Kia Medina. We look forward to your next visit with us!

February 27, 2023

Love the service and the workers are very efficient and friendly plus the coffee machine is the bomb restrooms are always clean general parents of the whole shop it’s clean. More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Jun 19, 2023 -

Ken Ganley Kia Medina responded

Brown, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon.

February 27, 2023

Fast service, friendly staff, I have dealt with Ken Ganley Kia several times and have always been well taken care of. More

by 65GraySeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
Jun 21, 2023 -

Ken Ganley Kia Medina responded

Hi 65grayseal, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

This dealership is awesome! The sales team is exceptional, service is also exceptional, I can't say enough good things about Ken Ganley Kia. I always have a good experience. More

by nmg327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Damon Swann
February 21, 2023

Very Nice, Clean, Pleasant Friendly Personnel, Quick, I don't remember his name but the gentleman that took care of my oil change was very nice. More

by jcmcgee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department guy
Jun 24, 2023 -

Ken Ganley Kia Medina responded

Jcmcgee2002, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina.

February 15, 2023

Service people are always nice and go above the call to help make sure it's easy and fast More

by 89crivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jul 01, 2023 -

Ken Ganley Kia Medina responded

Hey 89crivers, thank you so much for your feedback we really appreciate it. We’re so glad to hear your visit went so nice and easy. We hope to see you again soon!

February 15, 2023

Employee was very polite and knowledgeable about issues with my vehicle. Work was completed in less time than expected. The vehicle was also washed prior to my departure. More

by Cakekady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 14, 2023

Scheduling service online is convenient. Check in Rep extremely pleasant and helpful. Service completed in a timely manner. Work performed seems to be on point. I will continue to use them f More

by DMALSON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrnon N Moore
Jul 01, 2023 -

Ken Ganley Kia Medina responded

Hey DMALSON77, thank you so much for your feedback we really appreciate it. We’re so glad to hear your visit was so pleasant and helpful! We hope to see you again soon!

February 12, 2023

Experience was great. Worked hard to get me the payments I needed. Always asked how I was doing. More

by Dochonda450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ishmael Whitworth
Jul 01, 2023 -

Ken Ganley Kia Medina responded

Hey Dochonda450, thank you so much for your feedback we really appreciate it. We’re so glad your visit went well! We hope to see you again soon!

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