
Ken Ganley Kia Medina
Medina, OH
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The salesmanMike Brel did a great job. . never pushed things or upgrades; had a vehicle waiting for me and gassed up to test drive… he explained all facets of the lease with regards to the . never pushed things or upgrades; had a vehicle waiting for me and gassed up to test drive… he explained all facets of the lease with regards to the trade in and new lease More
I’m always in and out of this dealership within an hour for my service. The people remember me from the person I bought the car from to the person I alway wait for in service! That’s a plus for any place i for my service. The people remember me from the person I bought the car from to the person I alway wait for in service! That’s a plus for any place if business. Mike sold me the suv and Wily is my service guy. More
What a bizarre and awful car-buying experience. Avoid this dealership! I had an appointment to test drive a car on Friday morning. I was there on time but the salesperson was nowhere to be found Avoid this dealership! I had an appointment to test drive a car on Friday morning. I was there on time but the salesperson was nowhere to be found and the car had to be located in the back parking lot. After I finally testdrove the car, I spoke to a manager on the phone later in the afternoon and I was given their best price they could offer me for the car in question. I told them I will think about it and get back to them. I reached back out Sunday morning and told them I was ready to proceed with the deal but I could not come in until Monday afternoon as I lived far away and had kids at home. I offered to make a deposit to secure the car/deal. I was then told, "the deal is no longer on the table" and I was welcome to come back in and try to renegotiate terms. --- I've never heard of a dealer turning away business. Complete waste of time! More
I had the best experience at Ken Ganley Kia in Medina. I worked with Tad and he was so helpful from start to finish. We had the most thorough test drive where he showed me so much about the vehicle, then I worked with Tad and he was so helpful from start to finish. We had the most thorough test drive where he showed me so much about the vehicle, then he helped me work with the general sales manager and the finance manager to finally get the price where I needed it. Everyone worked so hard to help me buy the vehicle and I appreciated that so much. There was no pressure and it was truly about what I needed and what would work for my budget. Tad was also great following up throughout the first week to make sure I didn’t need any help or have any questions about the vehicle. I always felt supported and cared about. Best car buying experience and I would recommend them to anyone! More
This was my first experience getting me car serviced. The technician talked me through the recalls and service needed. It was finished in a timely matter. The technician talked me through the recalls and service needed. It was finished in a timely matter. More