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Ken Ganley Kia Medina

Medina, OH

4.8
1,242 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,242 reviews

January 24, 2025

Ken Ganley Kia Media Dealer experience was good. The overall buying and service process was straightforward and simple. More

by balajee14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Ismail
Feb 01, 2025 -

Ken Ganley Kia Medina responded

Hi Balajee14, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2025

Nice people and although there are many people who may not feel friendly they are really nice when you get to know them More

by richard_hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, AJ Wright, Judy Wesner, Kris Gonda , Catie Derry, Alexis Vance, Charles Leftridge, Mike Mullins, Jarrod Broucher, Vincent Viscusi
Jan 24, 2025 -

Ken Ganley Kia Medina responded

Hi Richard_hale, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

January 22, 2025

I was very impressed with the young man who helped me in the service department. He was very knowledgeable, friendly and helped me with installing a spare tire. After the service he came back and explained More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Jan 24, 2025 -

Ken Ganley Kia Medina responded

Happy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Medina. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2025

It’s always a pleasant experience when I need to service my two Kia SUVs. The people are friendly, the waiting area is comfortable and the service managers are courteous. More

by nicholas.stavrakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams, Kyle Witham
Jan 24, 2025 -

Ken Ganley Kia Medina responded

Nicholas.stavrakis, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 20, 2025

Our salesman Christopher was patient and very accommodating to our budget needs. He worked with us to get a fair manageable payment for our selected car More

by kellys4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wilson
Jan 23, 2025 -

Ken Ganley Kia Medina responded

Kellys4, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 16, 2025

Used car experience has not been entirely positive. Lack of communication from service department has been upsetting at best. Waited almost 2 months for a call regarding rear brakes and bumper cover, n More

by kruse.suzanne.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure if it was John but the gentleman that sits to Kobe's left, John Adams, Kobe Whalen
Jan 25, 2025 -

Ken Ganley Kia Medina responded

Suzanne, we’re sorry you feel this way. You purchased a used vehicle with 100,000 miles on it, and we made the necessary repairs, including replacing the bumper. We understand the frustration with the communication delays. Regarding the deposit for the loaner vehicle, please note that refunds can take a few days to process into your account, like most transaction refunds. We’re working to get that sorted. Thanks for your feedback.- Ken Ganley Kia Medina

January 13, 2025

I worked with Lance and Vincent. They were wonderful. I had a lot of questions and the took the time to listen and answered ALL my questions. I was in the dealership less than 2 ho More

by msla40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen, Lance Bell, Vincent Viscusi
Jan 14, 2025 -

Ken Ganley Kia Medina responded

Thank you for your kind words! It’s fantastic to hear that Lance and Vincent were able to assist you so effectively and make your experience smooth and enjoyable. We're honored that you chose us for your second vehicle, and we really appreciate your recommendation. We look forward to welcoming you back soon!

January 13, 2025

Bought four cars there over the years. Love the complementary car wash for purchasees. Great service from Jarrod this visit: good listening, good explanations, ready when promised, things More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Jan 14, 2025 -

Ken Ganley Kia Medina responded

Thank you for your continued trust and for being a loyal customer! We’re thrilled to hear that Jarrod provided excellent service and that everything was done on time and to your satisfaction. We’re also glad you enjoy the complimentary car wash! We truly appreciate your feedback and look forward to serving you again in the future.

January 13, 2025

The service staff are always welcoming. They go over and above their required job. Always more than helpful. More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Jan 18, 2025 -

Ken Ganley Kia Medina responded

Kh, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2025

I was in and out with my new lease within just under four hours. My salesman was attentive to my requests. More

by Tanreed42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Harvey
Jan 11, 2025 -

Ken Ganley Kia Medina responded

Tanreed, thank you for sharing your experience! We’re thrilled to hear that you had a smooth and efficient leasing process at Ken Ganley Kia Medina. Our team strives to meet all of our customers’ needs, and we’re glad your salesman was attentive to your requests. Enjoy your new lease, and we look forward to assisting you again in the future!

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