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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,290 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,290 reviews

January 11, 2024

Service technician preformed 4 of 7 recalls on my car, completely drained my battery. Advised me to buy a new one, along with 4 new tires. Saw a woman walk in and thought they could bend me over and tak More

by dneely1763
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
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Jan 13, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 11, 2024

Kernan is always so kind and friendly. It makes getting a quick oil change enjoyable. More

by cole.372
Recommend Dealer
Yes
Employees Worked With
Kernan in service
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Cole.372, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 11, 2024

Mike Boston was great to deal with he explained everything for the wife and my self to understand. More

by Mleak345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boston.
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Mleak345, we're glad to hear you enjoyed your visit with Mike. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

January 10, 2024

I have always received professional service at Ganley Kia in Medina Ohio and workers are awesome. More

by pollymartin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department for recall
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Pollymartin60, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 10, 2024

I was happy with my overall experience with Ken Ganley Medina dealership and will be back for service. More

by MEREDITH.MCCARTHY66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wright, Damon Swann
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Meredith.mccarthy66, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

The service department was extremely helpful and kind. John made an amazing impression on my mother and I. More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Keonta Bell
Report | Print
Jan 11, 2024 -

Ken Ganley Kia Medina responded

Hello Carolyn, we appreciate you taking the time to leave us this feedback. We're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Medina.

January 09, 2024

Quick. ..straight to the point...exceeded expectations from the initial hello to signing the paperwork More

by SuperBowlBound
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Lance Bell, Keonta Bell
Report | Print
Jan 10, 2024 -

Ken Ganley Kia Medina responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2024

Average experience. Employees were helpful. Did a very good job on cleaning out a very messy vehicle. More

by kcross32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leroy Wise
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kenneth Cross, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 07, 2024

Everything from start to finish was smooth. Inquired, test drove, negotiated, signed and purchased. First time car buyer! More

by Rbots
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann
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Jan 10, 2024 -

Ken Ganley Kia Medina responded

Rbots, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

January 07, 2024

No pressure , no problems , welcoming, a pleasure to be in the company of these great individual. I will be back for my next purchase. Good job Ganley gang good job. I would like to thank my sales perso More

by Tahuffman10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, AJ Wright
Report | Print
Jan 10, 2024 -

Ken Ganley Kia Medina responded

Hi Tahuffman10, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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