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Ken Ganley Kia Medina

Medina, OH

4.8
1,290 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,290 reviews

January 22, 2024

Got my oil changed in less than an hour. They rotated the tires and checked all fluids as well. They are always very helpful and nice there. More

by angeline2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Wright
Jan 25, 2024 -

Ken Ganley Kia Medina responded

Angeline2004, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2024

Went in for first oil change. Did not check tire pressure, floor mats and trim was dirty after tech dragged feet along rocker panel. Did they even change oil? When I called in More

by dncarlsheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tad Ries
Jan 23, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 18, 2024

Great service advisor and time spent. Kept me updated Answered my questions and very knowledgeable More

by Bkeith2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jan 21, 2024 -

Ken Ganley Kia Medina responded

Bkeith2019, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Easy to make an appointment and good communication Always good service and friendly staff yep More

by Kbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kbaker, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2024

Kind timely service without too much of an upsell. Does there best to work within your situation More

by Sirmightymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service woman was great
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Sirmightymike, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Went to get a new tire and oil changed. After my appt I couldn’t get through to service bc nobody answered. I’ve been trying all day. My three other tires are lower pressure than the new on More

by Angedina43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Angedina43, your satisfaction is our top priority. We apologize for the difficulty you experienced trying to contact us, please give our manager a call (234)343-0917 to help with your inquiry. Have an amazing day!

January 15, 2024

Ken Ganley KIA always friendly, knowledgeable, and their service is excellent- so glad we bought our NIRO with Brian! I am trying to get referrals for you. More

by kikione1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Bryan Harvey
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kikione1, thanks for your praise and kind comments about Bryan and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!- Your Ken Ganley Kia Friends

January 14, 2024

Everyone was extremely nice and helpful. Our agent Leroy gave us very helpful information. Very courteous. More

by MARTHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Wise
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Hi Martha, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

Literally ten times better than spitzer kia cleveland. I will never go back to cleveland kia customer service isn't even an existence there More

by zygscars
Recommend Dealer
Yes
Employees Worked With
Will with service
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Zygscars, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2024

The service guy was helpful and nice and all the employees were kind. Talked and had great conversations More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Witham
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you have any further questions, please don't hesitate to reach out!

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