Ken Ganley Kia Medina

I’m new in the area and had my first service visit. The staff and manger were very helpful and friendly. I will make this dealership my service choice for all of my Kia needs. The staff and manger were very helpful and friendly. I will make this dealership my service choice for all of my Kia needs. More

Excellent service department! Especially John Adams! All of my concerns always addressed in a timely manner. Things explain to me. Very much appreciated. Especially John Adams! All of my concerns always addressed in a timely manner. Things explain to me. Very much appreciated. More

They make buying a vehicle simple and easy! ! This is my second car i purchased and we have had great experiences. ! This is my second car i purchased and we have had great experiences. More

I typically get great service from Ken Ganley Medina, but probably will not be returning. The service rep was initially very helpful and assisted me in creating an appointment quickly and efficiently. Althou probably will not be returning. The service rep was initially very helpful and assisted me in creating an appointment quickly and efficiently. Although after waiting in store (no offer for transportation) for 7 hours -9 am –4pm, I returned to my car with glass particles over the dashboard, floors, and steering wheel. My car was taken back from 4 to 4:30 for cleaning. At the time of scheduling I was aware that the process could take several hours and that a third party installed the windshield, but assumed that there would be transportation offered since I was getting standard oil change, tire rotation, and fluid replacement services as well. I really wish there was more communication during the entire process. I left constructive feedback to the service manager over the phone who said that it wasn’t profitable enough for a rental or shuttle for the service I received and that essentially they weren’t responsible for it, which I understand to a degree, but wish there was more of a customer focus that I’m so used to at this branch. Unfortunate visit to a place that I go out of my way for typically stellar service. More

They provided a great customer experience and great customer service. They knew just what I was looking for and I would recommend them to anyone thinking about purchasing a Kia customer service. They knew just what I was looking for and I would recommend them to anyone thinking about purchasing a Kia More

The people at this dealership are all so friendly and helpful. The waiting area is very clean and spacious and the free coffee and snacks are a nice treat. helpful. The waiting area is very clean and spacious and the free coffee and snacks are a nice treat. More

Nice, friendly atmosphere, clean, salesmen greeted me and was very welcoming and very friendly & understanding. was very welcoming and very friendly & understanding. More

I was taken immediately for my appointment. It was an hour less than expected. The gentleman who to care of me could not have been nicer and more efficient. It was an hour less than expected. The gentleman who to care of me could not have been nicer and more efficient. More

I would recommend this dealership to anyone, this is one of the best dealerships I've ever done business with, the employees are always kind customer service focused and ready to assist you with anything yo of the best dealerships I've ever done business with, the employees are always kind customer service focused and ready to assist you with anything you need, the dealership is always clean and the employees are always well dressed and wearing a smile, and my favorite employee there is Mike Mullins he is the service manager, he always handles business with the highest level of integrity and kindness, he is a great person all around and a asset to that company. More

That experience was pleasant. All the staff were very kind and friendly. Zack was very attentive to our needs and helped find the car we were looking for. All the staff were very kind and friendly. Zack was very attentive to our needs and helped find the car we were looking for. More