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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,290 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,290 reviews

January 31, 2024

I was very pleased with the staff and the dealership. Thank you for a great experience! More

by Italiangirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Jan 31, 2024 -

Italiangirl responded

My experience began with Judy on the phone. She was extremely friendly and helpful. My sales person was Mohammed. He was very professional and accommodating. I would recommend him and your dealership to anyone. Thank you again for a great experience!

January 31, 2024

Every time I go into Ken Ganley Kia, everyone is so friendly and helpful. I would highly recommend More

by Gr8ohiogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams in service
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Feb 08, 2024 -

Ken Ganley Kia Medina responded

Gr8ohiogirl, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2024

Jarrod is great! Service was quick and thorough. Thank you for an easy and stress-free experience. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod in service
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Feb 08, 2024 -

Ken Ganley Kia Medina responded

Angela, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Jarrod here at Ken Ganley Kia Medina. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2024

Very good service and quickly resolved issue while I waited. Advisor explained issue well and explained at the car. More

by dmbradford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor excellent
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Feb 08, 2024 -

Ken Ganley Kia Medina responded

Dmbradford1, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

It's was great. The lady that took care of me was very nice and took care of me. She examined everything to me and did take care of the recall on my car. I could not More

by nevasdicristofaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name.
Report | Print
Feb 08, 2024 -

Ken Ganley Kia Medina responded

Hi Nevasdicristofaro! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2024

Fast reliable service. Would absolutely recommend this dealership to family and friends. Always a pleasure More

by Stefanie3282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Feb 01, 2024 -

Ken Ganley Kia Medina responded

Hi Stefanie3282! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

January 30, 2024

Bit rough, some confusion regarding important information, worked through Some unnecessary rough spots. Pleased with the vehicle. More

by snowdroptls
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Boston
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Feb 08, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 30, 2024

We have had a great experience with the service department. They were able to accommodate us to our needs on our vehicle. Rochelle in the service department was an absolute pleasure to work with More

by David Tribby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochelle
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Feb 01, 2024 -

Ken Ganley Kia Medina responded

David Tribby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We're looking forward to your next visit with us!

January 30, 2024

Very customer oriented. Will in service was very thought. He kept me updated throughout the process.. More

by arnusbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service
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Feb 01, 2024 -

Ken Ganley Kia Medina responded

Arnusbaum, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

January 29, 2024

Great sales service! Helpful and thourough and knowledgeable. I love my new Kia! Thank you More

by carebear23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul seeley
Report | Print
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Carebear23, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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