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Ken Ganley Kia Medina

Medina, OH

4.8
1,242 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,242 reviews

February 10, 2025

They were prompt, explanatory, and very courteous. The time was a bit longer than they said but it wasn't too much. They contacted me when they saw a couple filters that were showing close to needing More

by tljacin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Feb 12, 2025 -

Ken Ganley Kia Medina responded

Thank you for sharing your experience! We’re glad to hear that our team was prompt, courteous, and thorough in communicating with you. We apologize for the issue with the fuel door, but we’re happy to know our team handled it with care and is taking steps to resolve it. We truly appreciate your understanding and kind words about our staff and dealership. We look forward to serving you again in the future!

February 10, 2025

My sales associate was very knowledgeable and personable. He listened to what was important to me and follow through. I enjoyed the process it just took a lot longer than I expected. More

by dayhunt6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Becker, Duane Padayachi
Feb 12, 2025 -

Ken Ganley Kia Medina responded

Thank you for your feedback! We're happy to hear that your sales associate was able to listen to your needs and provide a positive experience. We apologize for the process taking longer than expected and appreciate your patience. We’re always striving to improve and ensure a smooth experience for our customers.

February 08, 2025

Very friendly, and very willing to work with us to get what we wanted and where we needed to be More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Ahmad
Feb 14, 2025 -

Ken Ganley Kia Medina responded

Craig, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

February 08, 2025

Great dealership, we have purchased multiple cars from them and each one has been a good experience. We were in and out within 2 hours including drive tests. Would highly recommend them. More

by Glory820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Odetellah, John Coco
Feb 14, 2025 -

Ken Ganley Kia Medina responded

Glory820, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

They were great! No pressure but really helped me find the right car for my family. More

by terryedgar13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt, John Coco, Bilal Ahmad, Vincent Viscusi
Feb 10, 2025 -

Ken Ganley Kia Medina responded

Hi Terryedgar13, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Thank you again for the great review!

February 06, 2025

Very helpful and professional. Explained our new car functions. Sales man made us feel relaxed. Gave us what we wanted for our old vehicle. Thanks More

by tiltbed69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Bennett
Feb 11, 2025 -

Ken Ganley Kia Medina responded

Hi Tiltbed69, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Thank you again for leaving us this response!

February 05, 2025

Everyone was very helpful. Bryan Harvey was my sales consultant. He did an amazing job getting into my perfect dream vehicle. More

by mseyeb3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Harvey, Will Williams, John Coco
Feb 05, 2025 -

mseyeb3 responded

Medina Ken Ganley Got me into a brand new car , I’m jazzed

Feb 05, 2025 -

mseyeb3 responded

Great job

February 05, 2025

Always a great experience when I visit your dealership. Exceptional service every time we visit. I'm extremely happy with your service department!! More

by Margaretlilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Feb 10, 2025 -

Ken Ganley Kia Medina responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2025

Ken Ganley service center always handled my service needs and get me out on the road quickly More

by rnelseser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Feb 10, 2025 -

Ken Ganley Kia Medina responded

Rnelseser, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2025

The associates are all very considerate and helpful! After the service to my car was performed, my car was driven through the car wash. When I got home I realized that a very meaningful magnetic decal More

by Grandmacarole05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Mike Mullins, Rachelle Weatherholt, Jarrod Broucher, Will Williams, Kyle Witham, Kobe Whalen
Feb 10, 2025 -

Ken Ganley Kia Medina responded

Grandmacarole05, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Please let us know if there is anything else we can do for you; we are more than happy to help!

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