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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,295 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,295 reviews

March 27, 2025

The dealership was very informative and very helpful through the entire process. Corvay was very knowledgeable. More

by Kmantin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corvay Chapman, John Coco
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Mar 28, 2025 -

Ken Ganley Kia Medina responded

Kmantin, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

March 27, 2025

Fast and courteous service. I was greeted promptly and was informed every step of the service appointment. More

by bookerstheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Will Williams
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Mar 29, 2025 -

Ken Ganley Kia Medina responded

Bookerstheman, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Service department is great however I was very unhappy that they built two maintenance plans into my lease. They call the two included oil changes “complimentary”. Far from the truth since they were over More

by lodgejd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman no longer there I could tell he was unhappy
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Mar 29, 2025 -

Ken Ganley Kia Medina responded

Thank you for sharing your feedback. We're glad to hear that you were happy with the service department, but we’re sorry to learn about your frustration with the maintenance plans. We understand your concerns and want to clarify that the two oil changes are complimentary, with the cost already reflected in the price of the vehicle, as outlined in your buyer’s order. As for the maintenance plan, if it was included, it would have been part of your agreement, and any changes to it would have been discussed and signed off on during the paperwork process. We want to make sure you're fully satisfied, so if you have any questions or need further clarification, please feel free to contact us directly. We value your business and hope to resolve any concerns you may have. Thank you!

March 27, 2025

They got me in and out in a good time. They explained everything they did More

by nancysflowers4845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Report | Print
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Nancysflowers4845, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

March 25, 2025

No other place to lease or purchase a vehicle. Best customer service ever. Big shout out to Christopher Wilson. Excellent sales consultant. More

by cdluci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wilson, Nik Nageotte, Nate Stalnaker, John Coco
Report | Print
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Thank you so much for the kind words! We're thrilled to hear about your great experience, and we’ll be sure to pass along your praise to Christopher Wilson. We truly appreciate your support and look forward to serving you again in the future!

Mar 29, 2025 -

cdluci responded

From beginning to end I can't say enough about this dealership and staff. I will recommend to many.

March 24, 2025

Excellent service from our sales associate Yancy. He was knowledgeable and very helpful. Lots of cars to choose from More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yancey Sanchez
Report | Print
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Judy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Very well done good experience! ! Top notch service and comfort while waiting for our car More

by Edbarrett90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Report | Print
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Thank you again for taking the time to let us know how we did. We can't wait to see you again, have a great day.

March 22, 2025

No hassle and seamless purchase process. The sales team provided great support and answered all our questions without the stress of a sale More

by Satisfied Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Smith, Gianna Maldonado, Bilal Ahmad
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Mar 26, 2025 -

Ken Ganley Kia Medina responded

We’re so glad to hear that your purchase was hassle-free and seamless! Our team strives to provide a stress-free, supportive experience, and it’s great to know we succeeded in making your car-buying journey smooth. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your business!

March 18, 2025

On time and work done was efficient. Tech was very upfront and courteous to my needs. More

by Baller12
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
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Mar 22, 2025 -

Ken Ganley Kia Medina responded

Baller12, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

March 18, 2025

Amazing service and explanation of all necessary changes. Thank you Mike for your help today. More

by hernandez.kasandra.kh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Report | Print
Mar 22, 2025 -

Ken Ganley Kia Medina responded

Hernandez.kasandra.kh, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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