Ken Ganley Kia Medina

Terrible Experience – Stay Away! I had one of the worst car-buying experiences at this dealership, all due to an incompetent internet salesperson and an unprofessional general manag I had one of the worst car-buying experiences at this dealership, all due to an incompetent internet salesperson and an unprofessional general manager. I was given false information about a vehicle, which led me to drive nine hours to pick it up—only to find out that what I was told wasn’t true, and the deal I expected didn’t exist. When I brought this issue to the attention of the general manager, I expected at least an apology or some acknowledgment of their mistake. Instead, he was rude, dismissive, and unprofessional. He refused to take any responsibility for his employee’s misinformation and became angry when I pushed for accountability. His behavior escalated to the point where he tossed my belongings across the table and told me, “We’re done here.” This dealership clearly does not value customers or integrity. I wasted an entire day—18 hours on the road, plus gas and expenses—because of their dishonesty. If you’re thinking of doing business with them, don’t waste your time. There are plenty of dealerships that actually respect their customers. More

We had a wonderful experience with this dealership. My parents get anxious in crowds especially since my dad is a veteran. Nigel was a wonderful help, very kind and understanding. I told him what they My parents get anxious in crowds especially since my dad is a veteran. Nigel was a wonderful help, very kind and understanding. I told him what they wanted and listened, all the way down to the payment amount. We couldn't have wished for a better experience. Thank you to Ken Ganley Kia and especially Nigel! More

When I went to get a problem fixed on my car, the guy who talked to me wasn’t pushy which I appreciate as a women who knows absolutely nothing about cars. talked to me wasn’t pushy which I appreciate as a women who knows absolutely nothing about cars. More

All employees are very helpful and knowledgeable. Always keep me up to date on what is going on with my car. Always keep me up to date on what is going on with my car. More

Courteous,friendly, service time was great, waiting area was clean and stocked with water and a few munchies was clean and stocked with water and a few munchies More

This place is awesome! Always a pleasant experience. Wait time is usually shorter than expected. Always a pleasant experience. Wait time is usually shorter than expected. More

Great service! Worked with us to get what we wanted and where we needed to be! Worked with us to get what we wanted and where we needed to be! More

Very professional and courteous staff from sales through service. The service center is accommodating and fast. service. The service center is accommodating and fast. More

Always friendly service. Very professional in explaining every aspect of the service that is needed. Very professional in explaining every aspect of the service that is needed. More

Our Service Tech Jarrod was super nice and very helpful. He took the time to go over all the repairs and listen to our concerns. He even got us the best price for everything. He took the time to go over all the repairs and listen to our concerns. He even got us the best price for everything. More