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Ken Ganley Kia Medina

Medina, OH

4.8
1,166 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,166 reviews

December 07, 2024

Went through and bought a car on 11/7/2024. Drive 2 hours to buy the car. Came back two days later, driving 2 hours, to finish the down payment and was told by the salesman that he was talk to More

by Cole
Recommend Dealer
No
Employees Worked With
Nigel Bennett
Dec 13, 2024 -

Ken Ganley Kia Medina responded

Cole, thank you for your feedback. We apologize for any confusion regarding the vehicle purchase. As was discussed during your visit, the car was sold "as is," and the second key was never promised. Additionally, the existing damage was pointed out to you before the purchase and reflected in the online listing. We understand your frustration with the communication, and we want to note that your salesman has reached out to you multiple times to address your concerns. We will continue to review our processes to ensure better communication moving forward. If you would like to discuss this further, please feel free to reach out. Thank you again for sharing your thoughts.

December 06, 2024

Ken Ganley was professional and efficient. They explained the cost. Told me what to expect in future as far as maintenance. More

by jnutty50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Dec 08, 2024 -

Ken Ganley Kia Medina responded

Hello Jnutty50, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 04, 2024

Great car, great dealer, great service. What else is there to say? I am a satisfied customer! More

by sb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Bennett, John Adams, Mike Mullins, Rachelle Weatherholt, Jarrod Broucher, Will Williams, Kyle Witham, Kobe Whalen
Dec 06, 2024 -

Ken Ganley Kia Medina responded

Sb1, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

December 04, 2024

Will in the service department helped me save money on my oil change and got my car serviced in a quick manner. He was very friendly and professional and helpful. More

by kkaul24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Dec 06, 2024 -

Ken Ganley Kia Medina responded

Hi Kkaul24, thank you so much for your positive comments about Ken Ganley Kia Medina! We're looking forward to your next visit with us!

December 03, 2024

Easy to work with. Very friendly and very good to work with. They showed us where the service and parts department was. More

by Bjames331@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Ismail
Dec 06, 2024 -

Ken Ganley Kia Medina responded

Bjames331@aol.com, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2024

Welcoming atmosphere! We were greated as soon as we walked in. Vince was a true rock star! More

by tdm326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Lombardo, Vincent Viscusi
Dec 03, 2024 -

Ken Ganley Kia Medina responded

Tdm326, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 29, 2024

Good and reliable service . Educated , fast and great support towards your needs and wants . Well worth the drive in More

by jward151565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Dec 01, 2024 -

Ken Ganley Kia Medina responded

Jward151565, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2024

Our sales person Damon was very informative and worked hard to make what we needed possible for us and keep it at our price we were comfortable with. More

by dougbowers0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann
Dec 01, 2024 -

Ken Ganley Kia Medina responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

Duane was amazing to work with! I couldn’t have asked for a better experience! More

by smith.dani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Padayachi
Nov 28, 2024 -

Ken Ganley Kia Medina responded

Hi Smith.dani, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Thank you again for the great review!

November 25, 2024

Where to begin with this guy? Sales associate, Dirk Tober came up to me and my fiancé, and began to immediately hit on her. He reeked of alcohol and continued to make sexual advan More

by Dirktober081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DIRK TOBER