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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,292 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,292 reviews

April 25, 2025

Service advisor (Willie) was very good and helpful and professional, but service manager was horrible. KIA won’t honor their warranty even though I’ve had serious engine problem beginning at 75,000 miles. More

by Dkuby14
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle Weatherholt, Will Williams
Report | Print
Apr 29, 2025 -

Ken Ganley Kia Medina responded

Dkuby14, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (330)721-9500 EXT 123 at your earliest convenience and we will do our best to resolve this with you.

April 19, 2025

Great place great service, fun people. Nice staff. Got everything I needed done quick with no hassle. More

by Patric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Wesner, Leroy Wise
Report | Print
Apr 21, 2025 -

Ken Ganley Kia Medina responded

Hi Patric, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

They try to be as fair as possible. They are really nice. I do recommend them. More

by SMONEY69420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Ahmad
Report | Print
Apr 21, 2025 -

Ken Ganley Kia Medina responded

Smoney69420, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2025

This was an easy, enjoyable time to buy a car. Very well at communication & the time management. More

by Ecoppinger234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Wesner, Paul Seeley, Kobe Whalen
Report | Print
Apr 22, 2025 -

Ken Ganley Kia Medina responded

Thank you! We’re so glad to hear your car-buying experience was easy and enjoyable. We appreciate your kind words about our communication and time management—thanks for choosing Ken Ganley Kia Medina!

April 19, 2025

They took my car as soon as I arrived and completed the service in a timely manner. I appreciated the friendliness of the staff and cleanliness of the facility. It’s definitely a trustworthy dealership More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe Whalen
Report | Print
Apr 22, 2025 -

Ken Ganley Kia Medina responded

Thank you, Pamela! We're glad to hear your service was prompt and that you felt welcomed by our staff. We appreciate your trust in Ken Ganley Kia Medina and look forward to seeing you again!

April 17, 2025

I had a great experience and I appreciated the dealership working with me to get my car back on the road!!! The associate was very professional and caring about getting my vehicle ready when I arrived to pic More

by pamcoleman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I hope his name is on the listing if not let me tell you he was great., John Adams, Mike Mullins, Jarrod Broucher
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Apr 18, 2025 -

Ken Ganley Kia Medina responded

Thank you for the fantastic review, Pam! We’re so glad to hear you had a great experience with us at KG Kia Medina. It’s wonderful to know our team was able to get you back on the road quickly and with care. We truly appreciate your recommendation and look forward to seeing you again!

April 14, 2025

The staff is the nicest I've ever met at a dealership. Very knowledgeable as well. More

by erynnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt, Kobe Whalen
Report | Print
Apr 17, 2025 -

Ken Ganley Kia Medina responded

Thank you so much for the amazing review! We're honored to hear that our staff made such a great impression. Being called the nicest you’ve met at a dealership means a lot to us. We’re glad you found the team knowledgeable, and we appreciate you choosing Ken Ganley Kia Medina!

April 13, 2025

Very thoughtful they explained all of the options available while trying to keep within your budget. More

by red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Report | Print
Apr 15, 2025 -

Ken Ganley Kia Medina responded

Thank you, Red! We're glad our team could walk you through all the options and help stay within your budget. We appreciate your kind words and hope to see you again! — Ken Ganley Kia Medina

April 10, 2025

Great service in the service department! Fast and friendly. I highly recommend this dealership. This is my seventh Kia vehicle from this establishment! More

by clynch1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, John Adams, Mike Mullins, Jarrod Broucher, Will Williams
Report | Print
Apr 12, 2025 -

Ken Ganley Kia Medina responded

Clynch1024, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 09, 2025

Outstanding in all aspects from lease to service. Never a problem and if one totally handled. More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in car prep , Rachelle Weatherholt, Will Williams
Report | Print
Apr 12, 2025 -

Ken Ganley Kia Medina responded

Ric, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

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