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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,322 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,322 reviews

May 31, 2025

Everything about my service from arriving until my job was complete was excellent. The wait time, the free lunch, and especially Mr. Williams he went above and beyond the call of duty! More

by triciabacon328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
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Jun 04, 2025 -

Ken Ganley Kia Medina responded

Thank you, Tricia! We're so glad to hear your visit went smoothly and that Mr. Williams made such a great impression. We’ll be sure to share your kind words with him! – The Ken Ganley Kia Medina Team

May 30, 2025

Service advisor is always responsive and listens to my concerns. My only complaint is I thought my first oil change was free with a new car other than that great service. More

by heathercox78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Mike Mullins, Jarrod Broucher, Will Williams, Kobe Whalen
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Jun 02, 2025 -

Ken Ganley Kia Medina responded

Thank you for the kind words about our service advisor—we’re glad to hear you felt heard and supported! We appreciate the feedback about the oil change and will be sure to clarify that better in the future. We're happy you had a great experience overall!

May 29, 2025

My car was towed to the Dealership I always go to after hours. It was fixed and ready for pickup by 10 the next morning. More

by hrroberts064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Tecco, Will Williams
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May 31, 2025 -

Ken Ganley Kia Medina responded

Thank you for the great review! We’re happy to hear that Ken Ganley Kia Medina was able to get your car taken care of quickly and have it ready for you the next morning. We appreciate your continued trust in us!

May 23, 2025

I had a great/positive experience taking my car in for a manufacturer recall.My service advisor Willie W. went above and beyond to help me and answer all my questions.He addressed all my concerns on the spo More

by Jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Report | Print
May 24, 2025 -

Ken Ganley Kia Medina responded

Thank you for the wonderful review and kind words about Willie W. We're thrilled to hear he provided such excellent service and made your recall experience smooth and positive. We truly appreciate your support and are glad you love your Kia! Ken Ganley Kia Medina

May 22, 2025

Very nice and good salesperson she was very informative and helpful in all areas to me More

by DonJMason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailee Smallwood sales. David Badgett finance
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May 24, 2025 -

Ken Ganley Kia Medina responded

Thank you for the great feedback! We're glad we were informative and helpful throughout your experience. We appreciate your support! Ken Ganley Kia Medina

May 22, 2025

Courteous,truly friendly, honest,trying to get me the best value for my money, does his best to get me in and out. More

by ekinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Report | Print
May 24, 2025 -

Ken Ganley Kia Medina responded

Thank you for the kind words! We're happy to hear you had such a positive experience and that our team worked hard to provide great value and efficient service. Ken Ganley Kia Medina

May 21, 2025

Great customer service they were really fast and checking on me and letting me know how much time I had left before my car was done More

by Ronmt810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Report | Print
May 23, 2025 -

Ken Ganley Kia Medina responded

Ronmt810, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 20, 2025

Courteous, prompt and keep you informed on what your car needs and or what it doesn't need More

by ekinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Report | Print
May 24, 2025 -

Ken Ganley Kia Medina responded

Thank you for the great feedback! We're glad our team kept things clear and transparent throughout your visit. At Ken Ganley Kia Medina, we believe in honest service and keeping our customers informed every step of the way.

May 20, 2025

I had a wonderful experience, Kobe was excellent, customer service top tier, and fast service. More

by Latasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kobe Whalen
Report | Print
May 24, 2025 -

Ken Ganley Kia Medina responded

Thank you, Latasha! We're so happy to hear you had a wonderful experience. Kobe will be thrilled to know his top-tier service made a difference. We appreciate your kind words and for choosing Ken Ganley Kia Medina!

May 19, 2025

Mr Charles and Mr Ismail was very knowledgeable, fast, and explained everything about the car I purchased. They made my experience great! More

by Dalabill8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Leftridge, Mohamed Ismail
Report | Print
May 21, 2025 -

Ken Ganley Kia Medina responded

Thanks so much for the awesome review! We're glad Mr. Charles and Mr. Ismail took great care of you and made the process quick and easy. Enjoy your new car from all of us at Ken Ganley Kia Medina!

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