Ken Ganley Kia Medina
Medina, OH
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Went through and bought a car on 11/7/2024. Drive 2 hours to buy the car. Came back two days later, driving 2 hours, to finish the down payment and was told by the salesman that he was talk to Drive 2 hours to buy the car. Came back two days later, driving 2 hours, to finish the down payment and was told by the salesman that he was talk to his manager about some damage on the vehicle that was their before the car was bought and a second key. Was told later that day their would be a second key and the previous owner was going to drop it off. Reached back out multiple times and never got a response. Called the dealership over a week after buying the car, talked to the sales guy, still had no idea about either the damage or the key. Was told I would get a call back, never called back. Texted me, I responded with a question, never heard anything back. Reached out again and still never heard anything back. Had to call the dealership again, talked to the manager and told me they couldn't take care of the damage that was on the car before it was bought and STILL had no idea about the key. Told me he would reach out to the salesman and would call me back. Never received a call back, got a text back about 6 hours later, still no idea about the key. Here we are, 12/7/2024, a month later, still nothing. Terrible communication, would never recommend someone to buy from this dealership. More
Great car, great dealer, great service. What else is there to say? I am a satisfied customer! What else is there to say? I am a satisfied customer! More
Will in the service department helped me save money on my oil change and got my car serviced in a quick manner. He was very friendly and professional and helpful. oil change and got my car serviced in a quick manner. He was very friendly and professional and helpful. More
Our sales person Damon was very informative and worked hard to make what we needed possible for us and keep it at our price we were comfortable with. hard to make what we needed possible for us and keep it at our price we were comfortable with. More
Where to begin with this guy? Sales associate, Dirk Tober came up to me and my fiancé, and began to immediately hit on her. He reeked of alcohol and continued to make sexual advan Sales associate, Dirk Tober came up to me and my fiancé, and began to immediately hit on her. He reeked of alcohol and continued to make sexual advances towards her. I asked him to speak to me with respect in which case he began hurling obscenities and threatened my life. When asked to speak to his supervisor, he made an obscene sexual gesture. Stay away from this person and this dealership. The dealership deleted my review so not only should this idiot Dirk Tober be fired, but this dealer should be blacklisted for supporting a predator and pedofile. More