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Ken Ganley Kia Medina

Medina, OH

4.8
1,290 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,290 reviews

October 27, 2024

Great sales personnel. No pushing to get you to buy something else. Have leased from this dealership for my last 3 cars and if I’m still alive in another 3 years I’ll lease More

by Flyhawkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Odetellah
Nov 01, 2024 -

Ken Ganley Kia Medina responded

Flyhawkr, we are so happy to read such a great review about Ken Ganley Kia Medina! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Until next time!

October 25, 2024

On time and under budget and friendly team! Good Coffee! And snacks! I recommend them! More

by wallynorthfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams
Oct 27, 2024 -

Ken Ganley Kia Medina responded

Wallynorthfield, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Me and my husband went in to purchase this 2017 Chevy Traverse and my husband checked it over and he finds it has a oil leaking from it and on the car fax report it doesn’t have the work on there they di More

by Darlisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pete
Oct 24, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry you feel that way. When the manager was speaking to you, he was just trying to explain that small leaks are common on vehicles over 80,000 miles.  And that if we were to fix all of it, the price would be much more.  We weren't trying to be rude; we were being direct. We take all concerns seriously, but please understand that all of our vehicles undergo a through safety inspection before they are available to purchase. If you’d like to discuss this further, we encourage you to reach out directly.- Ken Ganley Kia Medina 330-721-9500

October 22, 2024

Excellent staff. Top notch salespeople. Willingness to go above and beyond for their customers. If you’re in the market, Damon is your guy! More

by jessiecat13
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann, Vincent Viscusi
Oct 26, 2024 -

Ken Ganley Kia Medina responded

Jessiecat13, we're so glad that Damon was able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

October 21, 2024

Worked with Ishmael, he was great , easy to work with, and very helpful and knowledgeable. Two thumbs up will be back in the future More

by Raymond_rhine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ishmael Whitworth
Oct 24, 2024 -

Ken Ganley Kia Medina responded

Raymond_rhine, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

October 20, 2024

The dealership is very modern and very comfortable. All the staff are pleasant and easy to deal with. More

by ldpaynter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Bennett
Oct 24, 2024 -

Ken Ganley Kia Medina responded

Hi Ldpaynter, thank you so much for your positive comments about Ken Ganley Kia Medina! We can't wait to see you again, have a great day.

October 20, 2024

I bought a 2019 Kia Forte a few months ago at this dealership. It was my third Kia second bought there. This vehicle had no spare tire I didn't know that till recently. When I called them I was told i More

by hall.susan54
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 23, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 18, 2024

Bilal, was friendly, courteous and a professional in a very relatable way. I drove home in a new car. Bilal and Guy sealed the deal and it felt good. Two nice people. More

by John Reardon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Guy Ghrist, Bilal Ahmad
Oct 19, 2024 -

Ken Ganley Kia Medina responded

Hi John Reardon, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

The team at Ken Ganley Kia in Medina always takes care of me. Service is always fast and efficient. More

by Maddenskills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Oct 19, 2024 -

Ken Ganley Kia Medina responded

Maddenskills, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

October 16, 2024

I find that for service, this dealership typically is excellent and has gone above and beyond several times. More

by EMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Oct 19, 2024 -

Ken Ganley Kia Medina responded

Emf, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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