
Ken Ganley Kia Medina
Medina, OH
Filter Reviews by Keyword
By Type
Showing 1,290 reviews
I had a 2022 Stinger with less than 10k miles. It had an issue with the oil drain plug which they replaced and did a recall at the same time. They ensured me after this that the car was good and n It had an issue with the oil drain plug which they replaced and did a recall at the same time. They ensured me after this that the car was good and no engine damage was done as the oil had leaked out quickly. A week later the engine shutoff while driving so I had the car towed back to the dealership. They inspected but never contacted me with any info. I had to call multiple times as the service associate avoided my calls as much as possible. He told me that he could not tell me what their diagnosis was and I had to go to the dealer I bought it from. The car is still in warranty. They refuse to tell me any info all while being incredibly rude to me on the phone. This place refused warranty work as all they care about is quick money. Worst experience ever. More
Great service! Willie is personable and very helpful regarding maintenance needs for my vehicle. I have brought my car to be serviced since purchase. Well worth the Willie is personable and very helpful regarding maintenance needs for my vehicle. I have brought my car to be serviced since purchase. Well worth the investment! More
They were straightforward about things, and I felt like I got a fair deal. They've always been friendly and reasonable to me. Thanks for another car! got a fair deal. They've always been friendly and reasonable to me. Thanks for another car! More
Our salesman was Vince Lombardo. From beginning to end, himself and the team at Ken Ganley Kia made the entire process of trading in my car and leasing my first vehicle smooth and wo From beginning to end, himself and the team at Ken Ganley Kia made the entire process of trading in my car and leasing my first vehicle smooth and worked to give me the best deal while providing exceptional customer service. Absolutely love my new 2025 Kia Telluride. This is my first Kia and I can say it probably won’t be my last! Highly recommend Vince and Ken Ganley Kia! More
Great service. alwats great.great staff in service department.everyoneis always very helpful.tjey make you feel special alwats great.great staff in service department.everyoneis always very helpful.tjey make you feel special More
Always take my car to Medina even though we have a Kia dealership about 15 minutes away. We get treated so much better than the one by us. Everyone is always so nice and explains everything. dealership about 15 minutes away. We get treated so much better than the one by us. Everyone is always so nice and explains everything. More