
Ken Ganley Kia Medina
Medina, OH
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Awesome experience with Mike Boston and the Ganley team. Purchased a Carnival loaded with a ton of tech. Mike kept us within our budget and took time to explain all the features - and he’s been there for fo Purchased a Carnival loaded with a ton of tech. Mike kept us within our budget and took time to explain all the features - and he’s been there for follow-up questions after the sale too. A great experience. More
Mike Mullins, my Service Advisor was spot on with his diagnostics, service recommendations and planning for future maintenance My 2013 Kia Soul+ is a vehicle we plan to have for some years and we apprec diagnostics, service recommendations and planning for future maintenance My 2013 Kia Soul+ is a vehicle we plan to have for some years and we appreciate Mike's interest in our desire to do so. Thank you More
Paul Seeley is a remarkable young man. He spent over 6 hours with me as I had to test drive several models and ask a ton of questions. He was so patient with me even when I called back wit He spent over 6 hours with me as I had to test drive several models and ask a ton of questions. He was so patient with me even when I called back with doubts. The entire team was friendly and respectful. I would absolutely recommend Ken Ganley Kia to family and friends. More
Ken Ganley Kia of Medina is a wonderful dealership to deal either. Everyone is very friendly and always ask how they can help me. They always go above and beyond expectations I would highly recommend t deal either. Everyone is very friendly and always ask how they can help me. They always go above and beyond expectations I would highly recommend this dealership to buy a car. More
The dealer was fantastic! They had a friendly staff all the way from Judy who I talked to on the phone, to my sales rep Yancey, who was an absolute delight to work with! Even They had a friendly staff all the way from Judy who I talked to on the phone, to my sales rep Yancey, who was an absolute delight to work with! Even the Finance team was a joy to work with! Got a great car from a great team! Highly recommend! More
It was nice doing business with you, I appreciate your team work and hospitality, I pray for more customers and growth team work and hospitality, I pray for more customers and growth More
Overall work was good. Service was poor. Had 30,000 maintenance done. I was quoted $375 plus tax. Picked up the car and the price did not match. The service rep said Service was poor. Had 30,000 maintenance done. I was quoted $375 plus tax. Picked up the car and the price did not match. The service rep said we charge a 10% misc charge to all work. I said that’s not what you quoted. You never said $375+ tax + a 10% surcharge. He didn’t care to discuss and just stated that the 10% went on all invoices. In todays day and age when costs are crazy to being with a $20-$30 increase is a lot. On top of the non disclosed added cost the service rep never went over the results. Never walked me through the findings, never recommended next steps for the car. Just walked away at the cashiers desk when I challenged the price. If that wasn’t bad enough, when I got into my car there was a drink in the holder from Bob Evan’s. Not mine that’s for sure. Assuming it was from whomever worked on the car. That was pretty disgusting, that’s for sure. We have two Kia’s that we have serviced ay Ken Ganley Kia in Medina. Not sure we will be back. Horrible experience. More