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Ken Ganley Kia Medina

Medina, OH

4.8
1,281 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,281 reviews

August 03, 2021

It took a long time, I was there for almost 4 hours. The end result was I did purchase a car which was the goal. It just took too long. More

by DEBIPESTOTNIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Swann, Nik Nageotte
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are sorry that things took longer than expected.

August 03, 2021

They are always polite very professional and do not hammer me with extra work to my car that it doesn’t need like a lot of other dealerships do More

by MRTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Tad Ries, David Wrice, Brittany Kennard, Tessa Thomas
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 03, 2021

Tad was very helpful in the sales process. Would recommend to others to visit Ganley Kia. We have been more than thrilled with our new Kia Seltos! More

by TIMLABAR7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries, David Wrice, Judy Wesner
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a great experience with Tad!

August 03, 2021

Leo was very friendly and easy to work with . Over all was a great experience. Will definitely recommend to friends and family. You have a great place!! More

by CHAUNDRA.MARTIN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, Judy Wesner, Tessa Thomas
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you, Chaundra!

August 03, 2021

Pleasant experience. Our salesman Chad , was very personable, informative and professional. He kept us informed on the statis of the car detailing and when we could pick it up. Good purchase, love th More

by Cathypeters74
Recommend Dealer
Yes
Employees Worked With
Chad Emerson, Nik Nageotte, David Wrice, Judy Wesner
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with Chad!

August 03, 2021

The staff made the whole purchase process a positive one. My only ssue would be that it would have been better to leave with the car that night instead of having to wait for the vehicle to have to be cleare More

by WEAVER727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a positive experience with our dealership! We apologize for any inconvenience.

August 03, 2021

Barry Urban did a great job ! Before I left the dealership he made sure to go over all the features on my 2022 Seltos . Thanks More

by MAGICSBREONMGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with Barry!

August 03, 2021

I had been lied to by other KIA dealers about getting a new car and I thought this was another wasted trip but GANLEY made it happen...THANK YOU! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear that you had a positive experience with our dealership.

August 03, 2021

Very unclear process. Not transparent about vehicles cost, maintenance, trade value, etc. Just push to the sale but don’t listen to what you’re requesting. More

by DYLANAULT94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olga Maglakelidze, Nate Stalnaker
Feb 03, 2022 -

Ken Ganley Kia Medina responded

H Dylan, a manager should have reached out to you. If not, please contact us at (330)721-9500 extension 2147.

August 03, 2021

Everyone one we dealt with was very professional and so nice and helpful. We bought a brand telluride and I could not be more pleased with the whole thing More

by JWKIBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear that you had a great experience with our sales team!

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