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Ken Ganley Kia Medina
Medina, OH
1,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,281 reviews
August 03, 2021
All new team in service. I had the tires rotated and All new team in service. I had the tires rotated and when I got home the tire pressure light was on, tire pressure was not checked. All new team in service. I had the tires rotated and when I got home the tire pressure light was on, tire pressure was not checked. More
by KIMBERLY.KRZIC
Verified CustomerEmployees Worked With
Tighe
August 03, 2021
The only complaints I have is my car wasn't detailed throughly, stains still in the back seat. The back windshield wiper was not replaced. Then as soon as I got out of the parking lot my car started mak throughly, stains still in the back seat. The back windshield wiper was not replaced. Then as soon as I got out of the parking lot my car started making a noise. Which I know they wouldn't fix. More
by TAMW
Employees Worked With
David Wrice
August 03, 2021
This was the worst service experience that I have ever had. Time, customer service, professionalism, communication- all terrible. Spare tire wasn’t even put back. had. Time, customer service, professionalism, communication- all terrible. Spare tire wasn’t even put back. More
by HORSTCATIE
Employees Worked With
Leo Bonilla
August 03, 2021
Everyone was helpful and polite! Our salesman was very knowledgeable about the car and not at all pushy or aggressive. I didn’t feel rushed or like we were being a pest even though we were there at least knowledgeable about the car and not at all pushy or aggressive. I didn’t feel rushed or like we were being a pest even though we were there at least an hour after closing. More
by MRS_POSEY
Employees Worked With
Leo Bonilla
August 03, 2021
Took it in for a cruise control check, they did that and took care of a recall saving me another service center trip which I greatly appreciated. Staff in service department were very nice & courteous. took care of a recall saving me another service center trip which I greatly appreciated. Staff in service department were very nice & courteous. More
by Jecog
Employees Worked With
Leo Bonilla
August 03, 2021
Get experience working with Tad he was very knowledgeable with the K5. Tad was very helpful reviewing all options and finding the correct vehicle for me. with the K5. Tad was very helpful reviewing all options and finding the correct vehicle for me. More
by MedinaCarBuyer
Employees Worked With
Nik Nageotte, Tad Ries
August 03, 2021
Taking a 20219 Kia with a bad engine and trading it and giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 More
by Grzzlybaer
Employees Worked With
Nik Nageotte, David Wrice, Tessa Thomas
August 03, 2021
Worst buying experience ever and I have bought a ton of cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over buying a car for my daughter, after 2 hours and paperwork filled out the sales person comes back and says ok let’s get you signed up for your 434 a month lease, I said are you out of your mind? It’s posted right on your website, told him I was going to call Ohio attorney general for false advertising and all he could do is stair at me, he then goes back to his manager and comes back again at 343 a month and I said I am done playing your rip off games I will just buy the car straight out, he then runs to his manager, the manager comes out without him and says we can do that deal posted on our site and tries to blame the sales person for the numbers. All I can think about is all of the older people or people who don’t buy cars often that they are ripping off not to mention looking at my documents later that was not disclosed a JMA maintenance fee of 105 for whatever that is that was never disclosed. Buyer beware at this dealership for sure, I was just lucky that I buy cars often and I did not get suckered into the dishonest deals here. More
by Aviod Vince
Employees Worked With
Lance Bell, Nik Nageotte
