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Ken Ganley Kia Medina

Medina, OH

4.8
1,168 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,168 reviews

August 03, 2021

Came in, received immediate attention, and was taken care of quickly. Friendly, personable, and went out of their wAy to complete the items that needed to be addressed More

by JACK D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, AJ Wright, Tessa Thomas
August 03, 2021

I had a great experience at Ken Ganley. My salesperson Maria was the best. I even referred my son and he bought a car from there. More

by ANGIEMRRW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a positive experience with Maria!

August 03, 2021

Maria was the absolute best, she was able to help me with other customers, extremely welcoming, and took the stress out of shopping for a new car. More

by ryanmrrw1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, David Wrice
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear that you had a great experience with Maria!

August 03, 2021

I was able to find exactly what I was looking for at a great deal, and all of the information regarding my selections were presented very clearly. More

by franklincoobatis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishmael Whitworth
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear that you had a positive experience with our dealership!

July 07, 2021

I was very disappointed. I saw a great deal on TV. Call ahead and they said they had plenty of Sportage's in stock. When I got there they said they had none. Left after 2 hours. Saw an ad two days later wi More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Olga, Judy, Jeremy
Jul 26, 2021 -

Ken Ganley Kia Medina responded

Hi Cheryl, I am sorry that you had a poor experience with our dealership. If we are able to rectify the situation, please give us a call at (330)721-9500 extension 2158

Jul 26, 2021 -

Cheryl responded

I think it was just a misunderstanding. Everything was taken care of wonderfully. Went back and got the greatest deal ever. Got my full trade amount that I wanted. Financing was a breeze. They treated me like family. Now I would highly recommend them.

July 07, 2021

Delt with Julie drove out twice with some bait and switch advertisements .then she try to sell 5k over sticker after already buying 3 other new vehicles from Ken ganley there was no way in xxxx I was paying More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jullie
Jul 26, 2021 -

Ken Ganley Kia Medina responded

We are sorry you had a poor experience with our dealership.

May 28, 2021

This was the worst customer service I've ever dealt with in my life. This is only my 2nd time purchasing a car and I got better service from a whole in the wall place on Broadway rd. We had someone come to More

by steph121794
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I'll be nice and leave names out but they know who they are
March 29, 2021

Sold us a car that can’t pass emission test. And won’t take it back. Repeated calls with no luck. Time to get the lawyers involved. More

by Swmyers.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
March 17, 2021

Terrible buying process and terrible after sale service attempt Lack off any real effort to fix problem from management Wont be buying from a ganley anything again More

by Qwikk6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tad
January 02, 2021

An incredibly positive experience at Ken Ganley Kia on 12.23.20. Entered the dealership unsure of what could be possible, but my Sales Consultant (Jacob Horning) was expert with answering questions and p More

by Frank Ritzert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Horning, John Lawson
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