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Ken Ganley Kia Medina

Medina, OH

4.8
1,281 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,281 reviews

August 11, 2021

Friendly,knowledgeable,courteous and professional. We felt very comfortable with our purchase. We were very impressed with the Teluride and the sales presentation. We would definitely recommend Ken Ganl More

by JSBBAMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban, AJ Wright
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 10, 2021

Awful. No communication. Ripoffs if you aren’t smart. Constant back and fourth with them. They put wrong color bumper on when when first fixed. They tried to make it better by offering my 3 years free se More

by STEFFY2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Bell, Keonta Bell, David Wrice, AJ Wright, Judy Wesner, Tessa Thomas
August 10, 2021

The service people don't seem to have time for you, the sales people walk right through the waiting area without any respect. My husband felt like he was disrespected and the service department said he nee More

by MFM829
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None listed
August 10, 2021

The staff was helpful and finished my service quickly. Explained all work in detail and also gave my vehicle a truck a complimentary car wash More

by SAMSMITH15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with our service department.

August 10, 2021

First of all, you need to answer your phones. Twice l called and it rang forever. I finally sent my Son over there to make an appointment but you took care of it while he waited. More

by RDMAJG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
August 10, 2021

Service, workers, and waiting area were good. I didn't appreciate being told how to fill out the customer service survey - I assume this is a procedure that comes from people above the service workers as More

by ADRIANNE.NOLAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Thomas
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the feedback, Adrianne.

August 09, 2021

Very nice car. Dependable.Sales people were very nice. Have had many complements on about how nice it is. Would recommend it to many people More

by PARRISHSANDRA45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Deertz
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you!

August 09, 2021

Nice people, good service they work hard to get the work done on your car in a timely manner. Sales people are great as well More

by SMONEY69420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Maglakelidze, Brittany Kennard, Mariah Rohn
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 09, 2021

Poor management, we waited over an hour for financing to have time for us. Sales didn’t disclose the car didn’t have keyless entry More

by kstout1970
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ Deertz
August 09, 2021

Purchased 2 KIA’s from there & happy w/services on both. Wish they had new Sorento to look at, only a corvette.Thank You KIA More

by CKKJMK82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you have had positive experiences with our dealership.

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