Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Kia Medina
Medina, OH
1,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
August 03, 2021
This was the worst service experience that I have ever had. Time, customer service, professionalism, communication- all terrible. Spare tire wasn’t even put back. had. Time, customer service, professionalism, communication- all terrible. Spare tire wasn’t even put back. More
by HORSTCATIE
Verified CustomerEmployees Worked With
Leo Bonilla
August 03, 2021
Everyone was helpful and polite! Our salesman was very knowledgeable about the car and not at all pushy or aggressive. I didn’t feel rushed or like we were being a pest even though we were there at least knowledgeable about the car and not at all pushy or aggressive. I didn’t feel rushed or like we were being a pest even though we were there at least an hour after closing. More
by MRS_POSEY
Employees Worked With
Leo Bonilla
August 03, 2021
Took it in for a cruise control check, they did that and took care of a recall saving me another service center trip which I greatly appreciated. Staff in service department were very nice & courteous. took care of a recall saving me another service center trip which I greatly appreciated. Staff in service department were very nice & courteous. More
by Jecog
Employees Worked With
Leo Bonilla
August 03, 2021
Get experience working with Tad he was very knowledgeable with the K5. Tad was very helpful reviewing all options and finding the correct vehicle for me. with the K5. Tad was very helpful reviewing all options and finding the correct vehicle for me. More
by MedinaCarBuyer
Employees Worked With
Nik Nageotte, Tad Ries
August 03, 2021
Taking a 20219 Kia with a bad engine and trading it and giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 More
by Grzzlybaer
Employees Worked With
Nik Nageotte, David Wrice, Tessa Thomas
August 03, 2021
Worst buying experience ever and I have bought a ton of cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over buying a car for my daughter, after 2 hours and paperwork filled out the sales person comes back and says ok let’s get you signed up for your 434 a month lease, I said are you out of your mind? It’s posted right on your website, told him I was going to call Ohio attorney general for false advertising and all he could do is stair at me, he then goes back to his manager and comes back again at 343 a month and I said I am done playing your rip off games I will just buy the car straight out, he then runs to his manager, the manager comes out without him and says we can do that deal posted on our site and tries to blame the sales person for the numbers. All I can think about is all of the older people or people who don’t buy cars often that they are ripping off not to mention looking at my documents later that was not disclosed a JMA maintenance fee of 105 for whatever that is that was never disclosed. Buyer beware at this dealership for sure, I was just lucky that I buy cars often and I did not get suckered into the dishonest deals here. More
by Aviod Vince
Employees Worked With
Lance Bell, Nik Nageotte
August 03, 2021
They are always polite very professional and do not hammer me with extra work to my car that it doesn’t need like a lot of other dealerships do hammer me with extra work to my car that it doesn’t need like a lot of other dealerships do More
by MRTIME
Employees Worked With
Nik Nageotte, Tad Ries, David Wrice, Brittany Kennard, Tessa Thomas
August 03, 2021
We had worked with Jeremy as our sales professional and we couldn't say enough good things about him! He was very professional and informative! Only complaint was that they advertised the cars a lot cheape we couldn't say enough good things about him! He was very professional and informative! Only complaint was that they advertised the cars a lot cheaper online then what they actually were due to short inventory. They should let people know that before starting the negotiations. Also the finance department was a little pushy for our liking. More
by Kyley Jenkins
Employees Worked With
AJ Wright
