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Ken Ganley Kia Medina
Medina, OH
1,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 18, 2021
Sales person was great...she understood want I wanted. Finance people are horrible. I have left 3 messages for a call back with regards to questions. I have never heard back. Unprofessional to say the Finance people are horrible. I have left 3 messages for a call back with regards to questions. I have never heard back. Unprofessional to say the least! More
by Paultheiss1
Verified CustomerEmployees Worked With
Maria Antonace
August 18, 2021
We love everything about this dealership!! Had awesome experiences buying both our vehicles ! We will only have our vehicles serviced at Ganley as well. Everyone is always super nice experiences buying both our vehicles ! We will only have our vehicles serviced at Ganley as well. Everyone is always super nice More
by HOB9199
Employees Worked With
Maria Antonace
August 18, 2021
Awsome service from staff. Very friendly helped find a great vehicle at a great price would recommend to friends & family. I definitely will continue business with them. ♥️♥️♥️♥️ great vehicle at a great price would recommend to friends & family. I definitely will continue business with them. ♥️♥️♥️♥️ More
by LSAWYER3574
Employees Worked With
Steve Sawyer, Ishmael Whitworth
August 18, 2021
Was made to wait for over an hour just to be told our car failed the warranty inspection which we already knew that, we were called by ken ganley Kia and told our part had come in for the recall that was the failed the warranty inspection which we already knew that, we were called by ken ganley Kia and told our part had come in for the recall that was the whole point of us coming in. Was told by the service advisor that the previous time my girlfriend and her two kids waited at this dealership for over two hours was just for an oil change and no work was supposedly done on the recall. So not only were we initially lied to when we got there our time was wasted I lost a full days of work pay on top of a 60 mile waste of gas round trip if it wasn’t for this recall part being installed whenever it does come in I would certainly never be back in to this dealership More
by SHUBERT_ARRON
Employees Worked With
Ishmael Whitworth
August 18, 2021
Friendly and courtesy of all needs got me in on time for my oil change and the tire rotation helpful in explaining how the car works my oil change and the tire rotation helpful in explaining how the car works More
by SBBALLOW
Employees Worked With
Nik Nageotte, Ishmael Whitworth, AJ Wright, Mariah Rohn, Tessa Thomas
August 18, 2021
Staff always polite and welcoming. From the minute you walk in,sales and financial and service all good . Salesman Damon has worked with me with the last 2 leases excellent walk in,sales and financial and service all good . Salesman Damon has worked with me with the last 2 leases excellent More
by HAPPY20452
Employees Worked With
Damon in sales always courteous and thorough, AJ Wright
August 18, 2021
Very nice staff. Got me into a good car that I like! Better experience this time! Would recommend to friends. It did take forever for all the paperwork. Nice waiting area though. Better experience this time! Would recommend to friends. It did take forever for all the paperwork. Nice waiting area though. More
by TASHA_KAUFMAN
Employees Worked With
Vance? Salesperson, AJ Wright
August 18, 2021
Got a great car. But, it was a real struggle. Had received an offer on my trade from another dealership already. These guys tried to low ball me, by the tune of $4k. Eventually, they matched the offe received an offer on my trade from another dealership already. These guys tried to low ball me, by the tune of $4k. Eventually, they matched the offer. But, it was a painstaking process. They offered $12k then $13,500 then $15k. It took us going back to our vehicle to get a fair deal. The only reason we didn't leave was they had our keys. Finally, they gave us what we had already been offered by another dealership. The whole experience was frustrating. The only saving grace was the car we bought. Great car, good price, overall very frustrating experience. More
by gaismoellima
Employees Worked With
Barry Urban, David Wrice, AJ Wright
August 17, 2021
Great dealership! The dealership as a whole was very patient, attentive, and understanding. They made the car buying experience go buy smoothly and very efficient. patient, attentive, and understanding. They made the car buying experience go buy smoothly and very efficient. More
by KAYLAEDWARDS1
Employees Worked With
Chad Emerson
