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Ken Ganley Kia Medina

Medina, OH

4.8
1,281 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,281 reviews

August 18, 2021

Overall we had a pretty good car purchasing experience at Ken Ganley Kia in Medina. The salesman was very attentive and helpful in answering our questions. More

by CFASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Deertz
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with our team.

August 18, 2021

Clean, organized, customer oriented. Disappointed in service representative. Didn't feel he listened or answered questions. I didn't want to argue but will try another dealer for service. More

by tlpark1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 18, 2021

It was a really professional well put together dealership gave me plenty of cars to look at and test driving was really exciting i love this place! More

by Grumbling23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bell
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you!

August 18, 2021

Excellent overall experience. From the initial.greeting through getting the keys, each person we interacted with made it a great expereince. Our salesman didn't pressure us at all and just answered all ou More

by DOXMAN99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bell, Tessa Thomas
August 18, 2021

The service staff are knowledgeable and accommodating but the cost of some of the services i.e. replace the brake pads on my car = $890 are simply astronomical. I'm forced to choose a service provider in the More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Gina, we are sorry to hear that you had a poor experience with our dealership. Please reach out to (330)721-9500 extension 2147 if there is anything that we can do.

August 18, 2021

I am happy with the service @ Kia dealer, the staff or employee are friendly and helpful with your needs. They keep me updated with my car More

by FHAEYINGLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 18, 2021

Thanks for your assistance. Love my new car and Barry was so helpful when walking me through my new car. He was super personable. Great job. More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban
August 18, 2021

Great customer service. The telluride is our third Kia we are hooked on this dealership. Everyone there is great. If you need a vehicle this is the place to go. More

by BRYARSMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, David Wrice
August 18, 2021

My Kia Telluride is my first Kia I have ever owner and I love it! Not only is my suv amazing but I have have first class customer service every time I’m at Kia! Great service and product! More

by ALLISONTHOMPSON707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keonta Bell
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 18, 2021

Great place to buy a vehicle!!! Friendliest staff!!! This is my 3rd vehicle from here and will not be my last. The maintenance department is top notch as well. More

by KARENMURPHY9815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keonta Bell
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoy working with our dealership.

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