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Ken Ganley Kia Medina

Medina, OH

4.8
1,169 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,169 reviews

August 03, 2021

Accurate, on time and efficient. Did work they were supposed to and actually didn’t do tire rotation because they determined it was not necessary. More

by MVENTURA_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Thomas
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 03, 2021

Great experience with D. J. and with all of the staff at Ken Ganley KIA dealership. I would definitely recommend other go there for a new vehicle. More

by WHOCARESBW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Deertz, Tessa Thomas
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are glad to hear you enjoyed working with our team. Thanks for the review!

August 03, 2021

Very professional. Helped with any questions. Asked if we needed anything multiple times. Test drove with us. Nice dealship. Would recommend. Got me into the car quickly. More

by DOLLEYES90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries, David Wrice, Tessa Thomas
August 03, 2021

I really liked this dealer until after the sale. The sale went fine. I felt that I received a good price and a fair price for my trade in. The problem I have with them is the customer service after the More

by LWSABO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Wrice
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are sorry to hear that you had a poor experience with our dealership. Please contact us at (330)721-9500 extension 2147 so we can address the situation.

August 03, 2021

I had a great experience here purchasing a used car. They worked extra to get me the most bang for my buck in financing. Thank you! More

by amyheflinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Jevon was great!, Olga Maglakelidze
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review, Amy!

August 03, 2021

They are great been dealing with them kind curious and seems to know the product they are always friendly and the place is clean and snacks also. More

by JGRAMMIE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only worked with service know no names
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 03, 2021

Was very pleased with the service, for my very first time there. I leave in Cleveland, so the drive is alittle long. But I was satisfied. More

by BCRUZN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the mames in service dept.
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review! We are happy to hear you had a great experience with our service department!

August 03, 2021

Was not happy with how I was treated. After work was complete I asked to speak to manager and that was who treated me poorly. More

by No thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
Aug 03, 2021 -

Ken Ganley Kia Medina responded

We are sorry that you had a poor experience with our dealership. Please contact us at (330)721-9500 extension 2147 so we can rectify the situation.

August 03, 2021

Matt was very helpful through the entire process. he was kind and even though the process was a little stressful he made it easier and made sure my needs were met. More

by KELSEASBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are sorry to hear that it was stressful. We're happy to know that Matt took care of things.

August 03, 2021

Buying experience and customer service during the transaction was great. Vehicle was nice and trade in went well. But the $40,000 vehicle blew a transmission within a week. Cost me $5000 to fix. The More

by DWAYNEZPA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
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