Ken Ganley Kia Medina

Knowledgeable and friendly staff, especially Bryan our salesperson. Quick and easy process with no pressure to upsell. Got a good deal on my trade in and lease. salesperson. Quick and easy process with no pressure to upsell. Got a good deal on my trade in and lease. More

The staff in the service center is absolutely amazing! They helped me out so much from financial support to taking you into the shop so you can see yourself what they’re talking about on your car. I’ve al They helped me out so much from financial support to taking you into the shop so you can see yourself what they’re talking about on your car. I’ve always had great experiences at Ken Ganley Medina, thank you ! More

Service Department top notch! Easy to schedule appointment online. Everyone in Service Department cordial, polite, and apologized for car wash being inoperable. Changed my license plate holders fo appointment online. Everyone in Service Department cordial, polite, and apologized for car wash being inoperable. Changed my license plate holders for me. More

Always on time with repairs and don’t pressure you when you visit. Vehicle handled with care and always comes out clean after service. Dealer is top notch you visit. Vehicle handled with care and always comes out clean after service. Dealer is top notch More

For starters Rob the finance manager in the Media store is completely clueless and how he got his position is beyond me. He's a total snake scam artist and doesn't belong in a position of power. He belongs is completely clueless and how he got his position is beyond me. He's a total snake scam artist and doesn't belong in a position of power. He belongs scrubbing the toilets. He is rude disrespectful and has no idea how to follow simple legal instructions given by Kia corporate themselves. Then let's move to the sales team and how much the scam and lie to take advantage of the customer just to earn a buck. They make up all kinds of lies just to get you in to a car you can't afford and when you tell them no they become heartless and try to pick on your nerves with every guilt trip possible ask Brian in the Media store who told me, my mother in law and husband bold face lies but reassured us that he left his family emergency to help us out cause I was pregnant but yet lied to the point where we where discussed by him and his sleazy tactics that we left more pissed off than when we came in cause he completely wasted our time. In final the whole Media store is filled with so much scam and sleaze that once my lease is done I will not be returning to that store and may just give up on the Kia brand especially after my first 2020 soul was a total lemon and we had to put a claim in with Kia cooperate to return it and get a new one after 2 years of issues(4 transmissions, 2 engines, 1 electrical hub repair, 1 transmission plug repair) and the lack of documentation done on the dealers end is crazy(not keeping proper records, not documting mileage). This dealer is a total joke and how they don't have lawsuits is amazing to me! One thing is for sure the need to fire Rob asap he's horrible! More

No waiting, I was taken care of right away. I just needed a new battery for the Remote starter bob. I had been to two other Kia service centers and they couldn’t help me. a new battery for the Remote starter bob. I had been to two other Kia service centers and they couldn’t help me. More

The service department is great, very clean and organized. All the employees were very knowledgeable. The work was performed properly and prompt, they even took the time to explain a few things I w organized. All the employees were very knowledgeable. The work was performed properly and prompt, they even took the time to explain a few things I will need in the future. More