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Ken Ganley Kia Medina

Medina, OH

4.8
1,172 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,172 reviews

August 04, 2021

Good experience. My sales rep,Ishmael was thorough and efficient.. I would buy again from Hanley kia..overall was a very good experience. Be back More

by RICKMCADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Leo Bonilla, Mike Harb, Ishmael Whitworth, AJ Wright
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thanks for the review!

August 04, 2021

Horrible customer service not delivered right car never test drive car. Spent hardly anytime with Sales man. Made me feel like I had to beg for. Car I declined they called me next day. Very judge mental More

by linny130
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ishmael Whitworth, David Wrice
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are sorry that you had a poor experience with our dealership. Please contact us at (330)721-9500 extension 2147 so we can resolve the situation.

August 03, 2021

Friendly sales and sevice. Get quick and easy appointments when it works best for you. They also make sure t get you the best price on service. More

by DJWO72410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damen
August 03, 2021

Very friendly service and people. I had a very good experience, which I typically DO NOT like going to car dealerships, but I was in and out in no time at all. More

by CODEMAN2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 03, 2021

It was a great experience purchasing my van. My dealer was very informative about how manage my finances with the car. Never pushy. I felt very comfortable. More

by PASTRYMOMMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Harvey
Aug 16, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a positive experience with our team!

August 03, 2021

Love Ken Ganley Kia. My credit wasn't the best and they were able to put me in a nice vehicle and when my credit improved, they put me in a brand new vehicle on 45 miles. My son got his first car here. I j More

by CONSULT_JDSD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Emerson, David Wrice
August 03, 2021

I got an oil change but they forgot to put a new sticker for my next visit. I also asked for the car to be washed and it wasn't. More

by COOKIEPUSS72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are sorry to hear that! Please call (330)721-9500 extension 2147 and we will be happy to correct that.

August 03, 2021

Always quick and painless. everyone Is friendly the service is always done right. When I call I usually get an appointment right away. Keep up the good work More

by MATTMOSES2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear that you have had positive experiences working with our service department!

August 03, 2021

Total experience was exceptional! Our sales representative Damon Swann was the best! The whole transaction from beginning to driving away was great. Would recommend this dealership to anyone l More

by HDBTRINITY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Swann
August 03, 2021

Service was great and went quicker than the quoted time. Michael Patrick was kind and courteous. The waiting area is clean and has snacks and beverages to enjoy while we wait.. We really love the free car w More

by TRSABOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Patrick
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