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Ken Ganley Kia Medina

Medina, OH

4.8
1,172 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,172 reviews

August 06, 2021

Ken Ganley took very good care of my vehicle and myself. They offered cold water and snacks and my person kept me very informed on possible extra work that was needed. More

by STALLION23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with our service department!

August 06, 2021

Very nice people! Leo Bonilla was very funny had a great Very nice people! Leo Bonilla was very funny had a great personality! Was not pressured to buy a car that I wasn’t comfortable in! Highly recommend! More

by AMILLER4048
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you!

August 06, 2021

I am very pleased with the overall treatment that I receive my sales person Tad Reyes made the whole experience very comfortable and very courteous More

by james.hylton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries, AJ Wright
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thanks, James!

August 06, 2021

Ishmael was so helpful throughout the whole car buying process! From finding the right car to the financing, everyone was thorough and kind! I would 100% recommend Ken Ganley to anyone looking to purchase More

by Kim W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ishmael Whitworth
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thanks, Kim! We are happy to hear you enjoyed working with Ishmael!

August 05, 2021

Quick check in. Service coordinator was very knowledgeable about the vehicle. Vehicle was done when promised with future recommended services that may be needed. overall a great experience. More

by KMATUSHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tighe Shaffer
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 05, 2021

First time dealing with Ken Ganley dealership and what a GREAT EXPERIENCE, from Chad our sales advisor to all the other people we had the pleasure of meeting and talking with, I think if you Google "EPITOME More

by gesandb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you enjoyed working with our team!

August 05, 2021

Service performed in a timely manner by very professional staff who kept me apprised of the service progress I would highly recommend this dealer for all warranty work More

by LARRYFOX59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harb
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thanks, Larry!

August 05, 2021

Please review my email. Finance person's name is Guy _____ don't recall his last name. I hope Ken Ganley received it. I appreciate the manager for reaching out to me. I won't be satisfied until I am sur More

by DMH1751
Recommend Dealer
No
Employees Worked With
Guy ????????
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are sorry that you had a poor experience with one of our team members. Please give us a call at (330)721-9500 extension 2147 so we can resolve the situation.

August 05, 2021

Service took care of the recall and corrected a problem with tire pressure sensor. Person I was with wanted hot tea but couldn't find tea bags. More

by MCMURRAY777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We are glad to hear you enjoyed working with our service department!

August 05, 2021

Came in, looking to test drive a comparable to the Nissan Rogue, then I met Bryan Harvey Bryan was very knowledgeable and listened to what I was looking for. He said he did not have what I wanted in stock. More

by TIMBERJACK08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Harvey, David Wrice
Aug 13, 2021 -

Ken Ganley Kia Medina responded

We're glad you had a great experience with our dealership!

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