
Ken Ganley Kia Medina
Medina, OH
Filter Reviews by Keyword
By Type
Showing 1,350 reviews
First visit there. My own dealership told me I would have to wait three or more days for a part that was crucial for us to leave for out of town with the car in just a My own dealership told me I would have to wait three or more days for a part that was crucial for us to leave for out of town with the car in just a couple days. After making a few calls on my own, I found that the parts department at Ken Ganley Kia Medina had the part I needed. I made the ride out there, purchased it and then the service department put it on my car while I waited. I had no appointment, but they still got me in. Their dealership out in Medina is really nice and every employee I dealt with were just amazing......(a big thank you to Dwayn in the parts department!) And let me tell you about the parts department out there......they have an extensive parts department for your Kia vehicles!!!!! If I lived closer to this dealership, that's where I would be taking both of my Kias for everything. And when I'm ready to buy another vehicle, I plan to look there first. If their customer service is that good for someone that is not a regular customer of theirs, I can't imagine how great it is for the people that actually are their customers. Thank you Ken Ganley Kia of Medina and all the employees I dealt with that day. More
They are friendly and helpful, good service. When you are waiting at lobby, they provide snacks and drinks for you, that’s very thoughtful. When you are waiting at lobby, they provide snacks and drinks for you, that’s very thoughtful. More
Great service,fast. Really nice staff to work with. I'm very happy. Would recommend their service department anyday. Really nice staff to work with. I'm very happy. Would recommend their service department anyday. More