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Ken Ganley Kia Medina
Medina, OH
1,192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,192 reviews
January 22, 2025
Nice people and although there are many people who may not feel friendly they are really nice when you get to know them not feel friendly they are really nice when you get to know them More
by richard_hale
Employees Worked With
Nik Nageotte, AJ Wright, Judy Wesner, Kris Gonda , Catie Derry, Alexis Vance, Charles Leftridge, Mike Mullins, Jarrod Broucher, Vincent Viscusi
January 22, 2025
I was very impressed with the young man who helped me in the service department. He was very knowledgeable, friendly and helped me with installing a spare tire. After the service he came back and explained the service department. He was very knowledgeable, friendly and helped me with installing a spare tire. After the service he came back and explained to me what they had done and answered it my questions.. I was very impressed with this young man and he’s a plus for your company. More
by Happy
Employees Worked With
Jarrod Broucher
January 20, 2025
Our salesman Christopher was patient and very accommodating to our budget needs. He worked with us to get a fair manageable payment for our selected car accommodating to our budget needs. He worked with us to get a fair manageable payment for our selected car More
by kellys4
Employees Worked With
Christopher Wilson
January 16, 2025
Used car experience has not been entirely positive. Lack of communication from service department has been upsetting at best. Waited almost 2 months for a call regarding rear brakes and bumper cover, n Lack of communication from service department has been upsetting at best. Waited almost 2 months for a call regarding rear brakes and bumper cover, never got a call about work completed to pick up car on 1/12/25. Called 450pm 1/12 to find out status and told car was ready. Upon pickup no one could tell me details of oil consumption test. Called back on 1/13 to find out I needed to return in yet another 1000miles. Still waiting for refund of $250 deposit for loaner vehicle. It's taken 3x visits to fix braking issues, and at least a 3rd trip for oil consumption. More
by kruse.suzanne.p
Employees Worked With
Not sure if it was John but the gentleman that sits to Kobe's left, John Adams, Kobe Whalen
January 13, 2025
I worked with Lance and Vincent. They were wonderful. I had a lot of questions and the took the time to listen and answered ALL my questions. I was in the dealership less than 2 ho They were wonderful. I had a lot of questions and the took the time to listen and answered ALL my questions. I was in the dealership less than 2 hours and driving out with my new vehicle. This is my second vehicle from here. I will highly recommend doing business at this dealership. Excellent service. More
by msla40
Employees Worked With
Karen, Lance Bell, Vincent Viscusi
January 13, 2025
Bought four cars there over the years. Love the complementary car wash for purchasees. Great service from Jarrod this visit: good listening, good explanations, ready when promised, things Love the complementary car wash for purchasees. Great service from Jarrod this visit: good listening, good explanations, ready when promised, things done correctly. Will return. More
by Me
Employees Worked With
Jarrod Broucher
January 08, 2025
Always friendly, staff. Capable technicians and thorough, explaining everything being done. Also like the waiting area. Capable technicians and thorough, explaining everything being done. Also like the waiting area. More
by medavenport
Employees Worked With
Tigh Shaffer, Jarrod Broucher, Kyle Witham
January 07, 2025
Prompt service. Was greeted within 2 minutes. Informed of the process throughout my time. Waiting room was clean and drinks and snacks were provided free. Was greeted within 2 minutes. Informed of the process throughout my time. Waiting room was clean and drinks and snacks were provided free. More
by joe4331
Employees Worked With
Mike Mullins, Will Williams
