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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
154 Reviews

154 Reviews of Ken Ganley Kia Clarksburg - Service Center

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November 23, 2024

Taylor was very professional and helped my wife get into the car she wanted. We definitely will buy from her in the future. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TAYLER WATSON
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Nov 25, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Howard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

Taylor went out of her way to assure that we got the vehicle that we wanted. She was very courteous, very informative and is an asset to Ken Ganley KIA. This is my third KIA and I can honestly say my pr More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TAYLER WATSON
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Nov 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Tammy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Staff is very friendly and helpful. They always get you in and out in the coated time. More

by funlovingrannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carver
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Nov 12, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

This is the third Kia we have bought. And I have to say Ken Ganley has the worse after sale service of any place I have ever dealt with. More

by BS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isidro Cora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Showalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 26, 2024

I always receive prompt friendly service. This is my fourth Kia and have dealt with this dealership for several years. I would recommend Ken Ganley. More

by carlarogers26201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Oct 28, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Fantastic service. Got me in when I needed, vehicle completed ahead of schedule. Super friendly. More

by Todd Kiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Todd, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Everything was great! Service was friendly and car was done when they said. Clean waiting area with popcorn and drinks. More

by lynnmarie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carver
Report | Print
Oct 18, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 30, 2024

Hasn’t been the greatest experience. Was told several times we would be kept updated instead several times we have had to call. More

by Starbound07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 14, 2024

Sales dept easy to deal with. Part ordered and appt scheduled within 2 days. Very personable. Got vehicle in shop at time of scheduled appt. No delay More

by Lwillard721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 16, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

In and out for an oil change and tire rotation, with great service. Thank you! More

by Charlesmoody1969@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Holepit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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