Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
154 Reviews

154 Reviews of Ken Ganley Kia Clarksburg - Service Center

Sort by
September 01, 2023

Waited 2 weeks for call that my tire had came in, finally I called and asked. They said it arrived (but nobody had called us). When talking to Service, Parts, etc., you have to be transferred multiple times More

by Rexann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Ken Ganley Kia Clarksburg responded

Hello Rexann, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

They were very professional and curtious , I was very pleased with them and everything they done. More

by stephwarner75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Ken Ganley Kia Clarksburg responded

Stephwarner75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Clarksburg.

July 27, 2023

Very clean friendly people quick at fixing your needs and checking everything you ask for More

by Tina047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

I feel they do a wonderful job. They are friendly and polite, and also efficient. More

by travis.jagielski98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Great cars, professional and caring staff! This is the 3rd time I’ve purchased a vehicle from them. They are a top notch car dealership. More

by Kristimiles9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 24, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2023

What a joke everything I have taken my vehicle to them for service, it always come back not covered by the warranty. This place is nothing but a money hungry group not worried about the customer. More

by Skilesjrbigbuck
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jul 13, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

June 29, 2023

Excellent service! Thank you all in the Ken Ganley Kia service department for helping me out today! More

by aross
Recommend Dealer
Yes
Employees Worked With
Greg, Caleb
Report | Print
Jul 05, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

This place of business has always been professional. The service department did really great today. More

by heather
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Jun 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Good service they were able to take care of all of my needs. Thank you More

by Judy
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Jun 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi Judy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2023

Great Service! Always get me taken care of definitely recommend coming here for all your service needs! More

by sray8986
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogina, Caleb, Greg
Report | Print
Jun 24, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Clarksburg

1
...
14
15
16