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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
149 Reviews

149 Reviews of Ken Ganley Kia Clarksburg - Service Center

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December 19, 2024

Sales experience wasn't very good, but service department is great. The only complaint I would have is the amount of time it's taking to get trim that my vehicle is missing, from my understanding the service More

by cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Cody, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

Friendly staff Helpful staff Clean comfortable atmosphere Staff is very knowledgable Keep you informed of the progress of your vehicle More

by Plamb603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DOMINIC FENTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Plamb603 responded

Wonderful place great staff

Dec 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

I brought my car in on Saturday for routine maintenance. We were very satisfied with how quickly and efficiently the work was done without any hassle! More

by bmcausey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Knapp
Dec 13, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Everyone at the dealership is very polite, thorough in meeting service needs, and treat me like royalty. None of the dealerships I've dealt with during 55 years of driving can even come close to Ken Ganle More

by cssickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Krafft
Dec 13, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Kia has been a great dealership. .. Tayler is awesome... Any questions that i have or if i need an appointment shes great abot getting is set up...I would definitely give her a 5 star More

by Kmt92577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAYLER WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

November 23, 2024

Taylor was very professional and helped my wife get into the car she wanted. We definitely will buy from her in the future. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLER WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Howard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

Taylor went out of her way to assure that we got the vehicle that we wanted. She was very courteous, very informative and is an asset to Ken Ganley KIA. This is my third KIA and I can honestly say my pr More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAYLER WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Tammy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Staff is very friendly and helpful. They always get you in and out in the coated time. More

by funlovingrannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carver
Nov 12, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

This is the third Kia we have bought. And I have to say Ken Ganley has the worse after sale service of any place I have ever dealt with. More

by BS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isidro Cora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Showalter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 26, 2024

I always receive prompt friendly service. This is my fourth Kia and have dealt with this dealership for several years. I would recommend Ken Ganley. More

by carlarogers26201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 28, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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