Ken Ganley Kia Clarksburg - Service Center

The service department has been top notch from the beginning. They applied a coupon to reduce the cost of my 50,000 mile oil change today without my asking. Will hopefully be asking this dealership to beginning. They applied a coupon to reduce the cost of my 50,000 mile oil change today without my asking. Will hopefully be asking this dealership to sell me a 2026 Carnival AWD hybrid later this year if they become available. More

Always great service. Never have a super long wait. The waiting area is nice too. Never have a super long wait. The waiting area is nice too. More

The technician was friendly. I was in and out within an hour. I would recommend them when buying a vehicle and their service. I was in and out within an hour. I would recommend them when buying a vehicle and their service. More

Sales experience wasn't very good, but service department is great. The only complaint I would have is the amount of time it's taking to get trim that my vehicle is missing, from my understanding the service is great. The only complaint I would have is the amount of time it's taking to get trim that my vehicle is missing, from my understanding the service department is trying their best to deal with the issue. More

Friendly staff Helpful staff Clean comfortable atmosphere Staff is very knowledgable Keep you informed of the progress of your vehicle atmosphere Staff is very knowledgable Keep you informed of the progress of your vehicle More

I brought my car in on Saturday for routine maintenance. We were very satisfied with how quickly and efficiently the work was done without any hassle! We were very satisfied with how quickly and efficiently the work was done without any hassle! More

Everyone at the dealership is very polite, thorough in meeting service needs, and treat me like royalty. None of the dealerships I've dealt with during 55 years of driving can even come close to Ken Ganle meeting service needs, and treat me like royalty. None of the dealerships I've dealt with during 55 years of driving can even come close to Ken Ganley for efficient and very polite service. It's just such a pleasure to go there knowing everything will be done right and they won't try to sell me service or products I don't really need. More

Kia has been a great dealership. .. Tayler is awesome... Any questions that i have or if i need an appointment shes great abot getting is set up...I would definitely give her a 5 star .. Tayler is awesome... Any questions that i have or if i need an appointment shes great abot getting is set up...I would definitely give her a 5 star rating and would definitely recommend here to anyone... More

Taylor was very professional and helped my wife get into the car she wanted. We definitely will buy from her in the future. the car she wanted. We definitely will buy from her in the future. More