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Ken Ganley Kia Clarksburg

Bridgeport, WV

4.8
388 Reviews
Thank you so much for choosing to visit our site today! We think you'll find the experience well worth your time. We aim to create a truly interactive experience online. Here you can view all of our new and used vehicles and get a personalized quote, apply for financial assistance, and even make an appointment for servicing your current vehicle. We value our customers time and we want to make the process of purchasing your new vehicle or fixing your current vehicle as hassle-free as possible. At Ken Ganley Kia Clarksburg, we stress customer service. We want everyone who walks through our doors or simply goes to our website to have a positive experience. The inventory we have for sale represents the highest quality vehicles on the market today, and there is something for everyone here. No matter what your lifestyle, we have the perfect car, truck, or SUV for you and your family. We serve customers from Harrison County, Marion County, to Lewis County. If you have any questions at all, please feel free to contact our dealership. We have many helpful associates on hand, ready and eager to address any concerns or issues that may arise. We will respond to your requests as quickly and possible and always deliver accurate, timely information. Thank you for your business!
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97 Joy Ln

Bridgeport, WV

26330

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Showing 388 reviews

December 27, 2022

Worst place to ever even think about buying a vehicle they will lie to you from the time you walk in the door and put bogus charges on and then when you catch them they will not even refund you like they More

by Ckyle41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isidro Cora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I give cells and management both a zero but it will not let me on here so I had to give a one but it's still a zero very poor people to work with
Dec 27, 2022 -

Ckyle41 responded

Worst place I would never come back there and buy a vehicle Jack the price up because we put a deposit down then two days later that same car is going for the sticker price $2,000 cheaper then the finance guy charges us for stuff that we did not even want and when we go he says all I will get that took off and refunded but it may take 4 to 6 weeks then when we call the bank they said they was having trouble with that guy doing that and not wanting to straighten it out right away until after he got his bonus for getting that on the vehicle says it is taking close to 6 weeks well the car was paid off the money was supposed to go back to us and we still have not heard from anyone about it

Dec 28, 2022 -

Ken Ganley Kia Clarksburg responded

Ckyle41, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (304) 566-7830. We look forward to hearing from you.

December 21, 2022

Great service! Wonderful people! Sold me the best car with no hassle! Loved every minute More

by charlotte.layman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Smith
Dec 23, 2022 -

Ken Ganley Kia Clarksburg responded

Hi Charlotte, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Helpful service reps, offered a discount, reviewed needed future service, quick checkout! Have been dealing with Service Manager Eric Depoy for several years and find he is very straightforward and helpful More

by keithbuchanan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Depoy
Nov 17, 2022 -

keithbuchanan responded

Want to be sure this review is posted!

November 16, 2022

Many vehicles to choose from. Friendly and informative salespersons. Very easy to talk to and ask questions. More

by cthomas8324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight
Nov 22, 2022 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Clarksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2022

Fast service and very friendly and knowledgeable staff . The salesman went out of his way to help me and my wife More

by Tlfjr64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike holepit
Nov 11, 2022 -

Ken Ganley Kia Clarksburg responded

Thank you for the stellar review! We look forward to serving you again.

November 02, 2022

Always providing great service with quick turnaround times. Recommend this dealership. Lobby is always clean and people very helpful. More

by hg.baezajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Clarksburg! Thanks again for the recommendation, and have an amazing day!

October 24, 2022

All were helpful ,professional and easy to work with! Derek was very informative and knowledgeable. i have always had Toyotas and he changed my mind!!! More

by packersfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Heldreth and Sarah Godwin
Oct 25, 2022 -

packersfan responded

GREAT PLACE and Dereck is the BEST

October 21, 2022

Fantastic staff and always very informative. Couldn’t ask for a better experience. They rock!!! More

by jaddbuchanan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. We hope you have a great day!

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