Ken Ganley Kia Boardman

great salesman horrible service dept Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got ho Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got home to only realize the oil was never changed fluids were not topped off and car was still dirty..called the nxt day and was told it was from the motor and if I wanted I could bring back..I've been a mechanic for 9 years so I knew that it wasn't right so I took it back in they changed the oil I've drove it 200 miles and the oil is still clean More

very well pleased with my salesperson josh i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardma i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardman to the public and josh nussbaum he went above and beyond to get me financed and put up with my many questions i will remain faithful to taylor kia More

Fast and Free I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. More

quick We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk fo We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk for traveling and returned to Taylor to buy the Optima. More

First Class Service Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership. Felt like they were there to serve me not like I owed them something. More

Great experience I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me thr I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me through each step of my purchase, making sure I understood each and every process that was happening with buying my new car. This is the type of low pressure service that will keep me coming back in the future . More

Unprofessional!! Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy th Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy the car because they got a new computer system that nobody could operate. 3 hours, really? They lost the second set of keys to the car, and the expected me to come back a week later and get them. I live two hours from the dealership. Then I had to make a service appointment to have the key programmed. I don't think so. I told them they already wasted enough of my time, I wasn't waiting any longer. They screwed up my paperwork, and I never got the paperwork for my plate, and when I finally called after 30 days, I got attitude from someone who said he was the owner, named Matt, who told me to "deal with it myself", and then he hung up on me. I would have given Taylor Kia 0 stars, but Jimmy the salesman was a gentleman , and at least tried. Do yourself a favor, drive to Cleveland or Pittsburgh to buy your Kia. More

Very comfortable The salesman was very nice and made me feel at ease. The salesman was very nice and made me feel at ease. Everything was taken care of in a The salesman was very nice and made me feel at ease. The salesman was very nice and made me feel at ease. Everything was taken care of in a good amount of time. More

Jerry Fye is the best! Thanks again Jerry for always taking care of me when I come to the dealership! I always tell people to come to your dealership when looking for a car. Thanks again Jerry for always taking care of me when I come to the dealership! I always tell people to come to your dealership when looking for a car. Not only do they a good car at a good price, but I know they will always get service when they bring their car for service! More

Smmoth lease transition. Got just what I wanted, smoothly with no "roadblocks". Joe was polite and accommodating. The early lease "pull-through" was just what I needed and it Got just what I wanted, smoothly with no "roadblocks". Joe was polite and accommodating. The early lease "pull-through" was just what I needed and it was all taken care of efficiently. More