Ken Ganley Kia Boardman
Boardman, OH
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quick We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk fo We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk for traveling and returned to Taylor to buy the Optima. More
First Class Service Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership. Felt like they were there to serve me not like I owed them something. More
Great experience I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me thr I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me through each step of my purchase, making sure I understood each and every process that was happening with buying my new car. This is the type of low pressure service that will keep me coming back in the future . More
Unprofessional!! Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy th Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy the car because they got a new computer system that nobody could operate. 3 hours, really? They lost the second set of keys to the car, and the expected me to come back a week later and get them. I live two hours from the dealership. Then I had to make a service appointment to have the key programmed. I don't think so. I told them they already wasted enough of my time, I wasn't waiting any longer. They screwed up my paperwork, and I never got the paperwork for my plate, and when I finally called after 30 days, I got attitude from someone who said he was the owner, named Matt, who told me to "deal with it myself", and then he hung up on me. I would have given Taylor Kia 0 stars, but Jimmy the salesman was a gentleman , and at least tried. Do yourself a favor, drive to Cleveland or Pittsburgh to buy your Kia. More
Very comfortable The salesman was very nice and made me feel at ease. The salesman was very nice and made me feel at ease. Everything was taken care of in a The salesman was very nice and made me feel at ease. The salesman was very nice and made me feel at ease. Everything was taken care of in a good amount of time. More
Jerry Fye is the best! Thanks again Jerry for always taking care of me when I come to the dealership! I always tell people to come to your dealership when looking for a car. Thanks again Jerry for always taking care of me when I come to the dealership! I always tell people to come to your dealership when looking for a car. Not only do they a good car at a good price, but I know they will always get service when they bring their car for service! More
Smmoth lease transition. Got just what I wanted, smoothly with no "roadblocks". Joe was polite and accommodating. The early lease "pull-through" was just what I needed and it Got just what I wanted, smoothly with no "roadblocks". Joe was polite and accommodating. The early lease "pull-through" was just what I needed and it was all taken care of efficiently. More
Good Saleperson April was great and so was the finance officer but I NEVER met anyone from management! You would think after going back and forth for HOURS someone wo April was great and so was the finance officer but I NEVER met anyone from management! You would think after going back and forth for HOURS someone would come out and shake our hands and say thank you for buying here. Not very professional, But like I said go see April. More
Awesome Taylor kia is one of a kind. ..from the sales department to the service department to the receptionist...everyone is so friendly and helpful. ..the s Taylor kia is one of a kind. ..from the sales department to the service department to the receptionist...everyone is so friendly and helpful. ..the service department has an awesome snack bar and kids area...such a great experience all around...and they back up there products...love Taylor kia!!!! Highly recommend them! !! More
Surprised This was my first stop for a second vehicle for our family. I knew it was late on Friday and expected to just get a feel for a Kia since I have never This was my first stop for a second vehicle for our family. I knew it was late on Friday and expected to just get a feel for a Kia since I have never had one before. Our salesman never pushed me to hurry or anything. It was probably the least stressful purchase of a vehicle I ever had. Trust me I have put several salespersons through the ringer, but I didn't have to at Kia. Next thing I know I was driving out with a new vehicle. More